What are the responsibilities and job description for the Bus Driver position at Fair Oaks Farms?
Position Title: Bus Driver
Position Summary:
This position will ensure each guest is greeted warmly, provided a safe and enjoyable bus experience, and offers proactive information via a script about our Dairy & Pig Farm Adventures. This will be done by offering interesting facts as well as answering any questions our guests may have.
Duties and Responsibilities:
- Proactively greets guests, groups of people, and schools within earshot with a warm welcome.
- Fully explain what guests of the Dairy/Pig Adventure will experience during their bus tour utilizing script.
- Guide guests on what activities to do after their bus tour experience utilizing script.
- Ensure buses are clean, functional, and safe.
- Ensure that the HUDS and other barn exhibits are running properly.
- Obtain and share accurate dairy/pig knowledge with guests and co-workers.
- Solve problems as they occur.
- Work in a fast-paced environment, being engaged, present and attentive to all guests.
- Professionally, politely, and positively communicate to guests and co-workers.
- Manage time effectively and adapt quickly to changing priorities.
- Follow written and verbal instructions from company standard operating procedures and/or management.
- Command attention and take the lead with group leaders and teachers.
- Stay organized in manner, with materials, and company property.
- Stay in constant communication with other departments, informing them of guests’ activities and their requests.
- Multitask and anticipate the needs of guests.
- Communicate departmental improvement ideas or safety concerns to management.
- Communicate effectively with Legacy Farms when issues arise.
- Comfortable working with all ages and demographics.
- Any other duties in addition to these in the normal course of the organization’s operation.
Job Requirements:
- Commercial Driver’s License (CDL), Class B or higher.
- Any and all endorsements/requirements required for safe, legal operation of tour busses. (i.e. Passenger & Current DOT Physical)
- Minimum 2 years’ experience in driving commercial vehicles.
- Minimum 2 years’ in a customer service type position.
- Able to perform pre-trip inspection on buses and record.
- Superior listening and communication skills, including public speaking.
- Demonstrated integrity and ethical standards.
- Moderate technical expertise.
- Ability to gain knowledge of company products and farm procedures.
- Problem solving abilities.
- Comfortable with a fast-paced environment.
- Professional, outgoing, and polite demeanor and appearance.
- Able to handle a moderate activity level and maneuver quickly.
- Manages time effectively and adapts quickly to changing priorities.
- Team player who works productively with a wide range of people.
- Able to think and work independently with some directions.
- Capable of following written instructions and documented procedures.
- Good organizational skills and flexible availability.
- Weekend work is required.
- Follow SOPs in department you are assigned to that day.