What are the responsibilities and job description for the Strategic Customer Success - USA Market position at Fact Base Inc.?
Be a Founding Member of Our U.S. Expansion 🇺🇸🇯🇵
Are you ready to help build the future of manufacturing in the U.S.?
Fact Base Inc. helps manufacturers improve drawing management and operational efficiency through our cloud-based platform, ZUMEN. Following rapid growth in Japan, we are now building our first local team in the United States.
After validating the market through direct engagement with manufacturers across the country, we are entering the next phase of growth.
This is more than a typical sales role—you’ll help build the market, grow the business, and become a key member of our U.S. expansion.
Why Join Us?
🚀 Join at the 1-to-10 Stage
Fact Base has already established strong growth in Japan and validated the U.S. opportunity. We are now building the next phase of growth in America.
📈 Real Growth Opportunity
Early members will have opportunities to grow into future leadership roles as the business expands.
🏭 Field-Driven Sales Environment
Learn directly from real shop floors through factory visits, customer conversations, and hands-on market development.
💰 Compensation
OTE: $70K–$120K depending on experience and performance.
Breakdown:
- Approximately 75% of OTE: base compensation and expected overtime earnings
- Approximately 25% of OTE: variable commission, capped at 200% of target achievement (paid semi-annually in May and November)
🏥 Benefits
- Comprehensive medical, dental, and vision insurance
- 401(k) retirement savings plan
✈️ Travel Requirements
- Visiting customers and prospects for onboarding, follow-ups, and retainment
- Travel throughout the United States based on customer and business needs
🎯 Who We’re Looking For
- Excited to help build and grow a business from an early stage
- B2B sales experience preferred (SaaS, manufacturing, industrial, or field sales)
- Hunter mentality with strong outbound skills
- Comfortable in fast-paced, high-activity environments
- Strong communication and relationship-building skills
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Salary : $70,000 - $120,000