Payroll and Compliance Manager

About FAC Services

Want to build your career helping those who build the world?

At FAC Services, we handle the business side so architecture, engineering, and construction firms can focus on shaping the future. Our trusted, high-quality solutions empower our partners, and our people, to achieve excellence with integrity, precision, and a personal touch.

Job Purpose

The Payroll & Compliance Manager oversees all multi-state payroll operations, 401(k) plan administration, and regulatory compliance while leading and developing a high-performing team. This role ensures accuracy, data integrity, and adherence to federal, state, and local requirements; drives process improvements; manages escalations; and supports alignment across payroll, benefits, and HCM initiatives, all in service of FAC’s mission and values.

Primary Responsibilities:

Management

• Ensure engagement and commitment to FAC’s Mission and Values.
• Drive growth with goals and objectives and by providing timely guidance and feedback on roles, responsibilities, and performance.
• Provide support and coverage for direct reports during their absences, ensuring continuity of operations and maintaining productivity by managing their tasks and responsibilities.
• Partner with HCM Product Owner and team to ensure alignment across initiatives impacting payroll, benefits, and the HCM technology.

Payroll Administration

• Oversee multi-state payroll operations, tax filings, reconciliations and audits ensuring accuracy, compliance, and exceptional customer service.
• Develop, document, and continuously enhance payroll processes and procedures, identifying opportunities to streamline workflows, improve accuracy, and strengthen internal controls.
• Serve as the primary escalation point for payroll issues and inquiries.
• Lead payroll-related projects and process improvements for efficiency and accuracy.
• Ensure compliance with all federal, state, and local payroll regulations.
• Oversee payroll administration for programs such as expense reimbursements and stipends.
• Stay current on payroll practices and regulatory changes; communicate updates to the team.
• Ownership of consistent, tailored payroll communications to FAC and client firms.
• Serve as payroll back up when needed.

401k Administration

• Oversee day-to-day operations of the 401(k) plan.
• Oversee and support the annual 401(k) audit, ensuring timely and accurate completion.
• Maintain strategic partnerships with plan consultants, providers, Investment Committee, and lead Retirement Plan Administrative committee.
• Collaborate with leadership to review plan design, recommend improvements, and implement changes.
• Conduct regular evaluations of recordkeepers and advisors to ensure service quality and cost-effectiveness.

Compliance

• Ensure timely and accurate completion of all compliance filings, reporting requirements, and annual notices.
• Partner with our broker to develop and maintain an annual compliance calendar, including key deadlines and communications.
• Provide training and education to managers and employees on compliance policies and requirements.
• Conduct regular internal audits and partner with external auditors to identify and mitigate compliance risks.
• Partner with ES Managers to maintain data integrity and ensure compliance across all systems and processes.

Qualifications

To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties.

Education and Experience:

• A Bachelors degree in Accounting, HR, Business Administration or equivalent education in a related field.
• 5 years of payroll administration in a complex, multi-state environment, auditing, compliance.
• 2 years in a leadership role preferred.
• Knowledge of HR processes, policies, procedures, and legal and regulatory requirements.
• Experience in managing and administering 401k plans.
• Experience with compliance requirements of self-insured insurance plans.
• Knowledge of ERISA, ACA, IRS and DOL Regulations.
• Experience with HRIS and payroll systems (Dayforce experience a plus).

Knowledge, Skills and Abilities Required:

• Strong analytical, problem-solving, and critical thinking skills.
• Advanced user of Microsoft Office (Word, Excel, PowerPoint, and Outlook).
• Excellent communication and interpersonal skills; Ability to effectively communicate with all levels of the organization.
• Strong knowledge of ACA, COBRA, ERISA, EEO, Annual compliance requirements.
• Ability to handle sensitive and confidential information with discretion and maintain a high level of professionalism.
• Ability to work under limited direction.
• Exceptional attention to detail to ensure accuracy and completeness of documentation.
• Excellent problem-solving capabilities and organizational skills, with the ability to manage multiple competing priorities and deadlines.
• Ability to prioritize and handle multiple assignments at one time.

Working Conditions and Physical Effort:

• Work is normally performed in a typical hybrid office environment.
• No or very limited physical effort is required.
• No or very limited exposure to physical risk.