What are the responsibilities and job description for the Service Advisor position at Fabre GMC?
At Fabre Chevrolet GMC, our Service Advisors are the friendly, professional face of our Service Department and the first point of contact when customers arrive at our soon-to-be remodeled facility in St. Francisville. As a Service Advisor, you’ll partner with customers to understand their needs, clearly explain recommended services and costs, and keep them confidently informed every step of the way — delivering the hometown care and trust that Fabre has been known for across south Louisiana. Chevrolet and GMC owners count on us to keep their cars, trucks, and SUVs confidently ready for the road. Fabre Chevrolet GMC is more than just a dealership — we’re part of this community. This is a fast-paced, rewarding environment built on teamwork, pride in our work, and a true passion for taking care of people. With our continued growth and remodeled facilities, you’ll work in a shop designed for efficiency and comfort so we can better serve our growing Chevrolet and GMC families.
Key Responsibilities:
- Deliver prompt, courteous, and genuinely warm greetings to every customer in the service drive
- Listen carefully to understand the customer’s concern, accurately document needs, and clearly communicate them to our GM-certified technicians
- Provide regular, proactive updates so customers always know the status of their vehicle
- Explain service recommendations, repair options, and costs in a straightforward, trustworthy way
- Write detailed repair orders and obtain customer approval before any work begins
- Highlight available warranty coverage, service contracts, and GM protection plans
- Guide customers through decisions — whether repairing with genuine ACDelco and GM Original Equipment parts or exploring a new or Certified Pre-Owned Chevrolet or GMC
- Help manage service scheduling and workflow to keep our shop running smoothly
- Notify customers the moment their vehicle is ready and ensure a smooth, friendly pickup experience
What We Offer:
- Comprehensive Medical & Dental coverage
- 401(k) Retirement Plan with company profit sharing
- Paid Time Off
- Ongoing Paid Training and GM Certification opportunities
- Clear paths for advancement and career growth
- Locally owned and community-focused dealership
Qualifications:
- Outgoing, energetic, and customer-first personality
- Proven ability to thrive in a fast-paced, team environment
- Excellent time-management and organizational skills
- Outstanding communication skills — both with customers and teammates
- Professional appearance and demeanor
- Clean driving record and valid driver’s license
Pay: $55,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $55,000 - $75,000