Data Center Operations HW Technician

Onsite 3rd shift 10pm-7am

The Data Center Operations team is looking for a Site Operations Engineer with a passion for troubleshooting and a drive to improve our operations and infrastructure. The ideal candidate for this role will be able to diagnose and troubleshoot rack-mount server hardware issues efficiently, have a working knowledge of Layer 1, 2, and 3 network infrastructure, and be proficient with the Linux command line and the troubleshooting tools available therein. Previous work experience in a high-availability data center environment is ideal.

YOUR DAY

• Maintain and repair servers and network equipment to ensure the maximum level of uptime within the data center
• Work requests based on priorities set by the business
• Perform troubleshooting with a specialty in a single discipline and knowledge of many disciplines
• Use in-house tools to install operating systems, create DNS records, configure switches, and perform other data center functions
• Partner with engineering teams to execute change requests
• Communicate directly with internal customer technical contacts
• Overnight and swing shifts may be required - this is a 24x7x365 support team
  
  

YOU MUST HAVE

• A 2-year degree in a technical field or equivalent experience
• Knowledge of the UNIX/Linux operating environment with the ability to navigate, manipulate, and understand the file structure
• Basic understanding of TCP/IP network environment, including switching and routing protocols.
• Basic knowledge of common scripting languages (BASH, Python, Perl, etc)
• Ability to execute manual tasks, work on a ladder, and function in a higher-temperature environment
  
  

IDEAL CANDIDATES HAVE

• Bachelor's degree in Computer Science, Computer Engineering, or equivalent experience
• Experience handling fiber physical plant
• Experience coding with a common scripting language (BASH, Python, Perl, etc)