Network Administrator I

F.A. Wilhelm Construction – Network Administrator I

Empowering People to Build What Matters – That is our mission and our legacy.

For over 100 years, we have built the communities where people work and play—a legacy that began with one man and a single dream. Today, we are a company that puts People First by providing Meaningful Partnerships, insisting on making a Positive Community Impact, with Safety Always, all with a Learn-Do-Share mentality. 

F.A. Wilhelm Construction is an industry leader with the culture of doing the right things for our employees, partners, clients, and community. We have an excellent reputation in the construction industry and have enjoyed steady growth and strong financial performances for many years. Wilhelm's construction professionals turn the conceptual, and sometimes seemingly impossible, into fully completed, innovative spaces where life happens.

We are looking for the right person to join our team as a Network Administrator I. Is that you? If so, we want to talk to you!

Location: Indianapolis, Indiana

Work Arrangement: Full-time onsite. Primarily office-based, with occasional travel between company offices, facilities, jobsites, and network rooms. May require occasional lifting and installing network equipment, as well as work outside normal business hours for scheduled maintenance, upgrades, or critical network outages.

Responsibilities

The Network Administrator I is an entry-level position on our IT Network Team, providing hands-on experience and opportunities to develop technical skills with guidance from experienced network professionals. This role helps maintain reliable network connectivity across company offices and facilities while supporting troubleshooting, equipment installation, routine network changes, and ongoing IT projects.

Essential Functions

• Monitor network connectivity, availability, and performance across company offices and facilities.
• Troubleshoot connectivity issues involving workstations, printers, wireless devices, and other network equipment.
• Troubleshoot network switches and perform approved configuration changes, including VLAN assignments and port setup.
• Assist with troubleshooting DNS, DHCP, gateway, wireless, and VPN issues.
• Help install, configure, maintain, and replace network switches, wireless access points, and firewalls.
• Participate in equipment deployments, network upgrades, and technology refresh projects.
• Follow established change-management processes, technical standards, and IT security procedures.
• Document network changes, troubleshooting steps, and resolutions accurately.
• Maintain network diagrams, equipment inventories, and configuration records.
• Collaborate with the Helpdesk and senior IT staff to resolve employee connectivity issues and escalate complex problems when necessary.

Equipment and Technical Requirements

• Basic understanding of networking fundamentals, including TCP/IP, the OSI model, IPv4 addressing, subnetting, MAC addresses, ARP, DNS, DHCP, and default gateways.
• Familiarity with Ethernet switching, VLANs, wireless networking, and VPN concepts.
• Ability to troubleshoot basic network connectivity issues and follow established technical procedures.

Key Attributes

• Comfortable at the table with all levels of leadership
• Collaborator
• Integrity
• Organized and systematic
• Proactive Problem Solver with outstanding interpersonal skills
• Commitment to Excellence

What it takes

• High school diploma or equivalent.
• Ability to follow technical standards and established procedures and accurately document work.
• Strong troubleshooting and problem-solving skills, with a willingness to learn and develop technical knowledge.
• Clear, professional communication skills when working with technical and non-technical coworkers.
• Genuine interest in building a career in network administration.
• Ability to recognize when an issue requires escalation to a senior network administrator.
• Certification: Must earn CompTIA Network or an equivalent certification approved by the manager within 6–12 months of hire.

Preferred Qualifications

• Associate degree, technical training, or coursework in IT, networking, computer science, or a related field.
• Up to 2 years of experience in networking, IT support, technical support, or a related role.
• Relevant experience gained through internships, military service, home labs, or independent study.
• Familiarity with network monitoring and troubleshooting tools.
• Hands-on experience with network switches, wireless access points, VLAN configurations, or other network equipment.

F.A. Wilhelm offers a unique opportunity for the right person to learn, grow, and build a career in network administration. Working at F.A. Wilhelm, you can expect:

• A competitive compensation package.
• A comprehensive benefits package including medical, dental, vision, and 401(k) match.
• Basic life insurance, short-term, and long-term disability insurance paid for by F.A. Wilhelm.
• A discretionary yearly bonus program.
• A generous PTO bank.
• Hands-on mentoring and training from experienced network and IT professionals.
• Support for professional development, training, and industry certifications.
• A clear career progression from Network Administrator I to Network Administrator II and Network Administrator III.