What are the responsibilities and job description for the IT Computer Deployment Specialist (Part-Time/Temporary) position at F.A. Wilhelm Construction?
Empowering People to Build What Matters- That is our mission and our legacy.
Our nearly 100 years of building communities in which we work and play, started with one man and one dream. Today, we are a company that puts People First by providing Meaningful Partnerships, insisting on making a Positive Community Impact, with Safety Always, all with a Learn-Do-Share mentality.
F.A. Wilhelm Construction is an industry leader with the culture of doing the right things for our employees, partners, clients, and community. We have an excellent reputation in the construction industry and have enjoyed steady growth and strong financial performances for many years. Wilhelm's construction professionals turn the conceptual, and sometimes seemingly impossible, into fully completed, innovative spaces where life happens.
We are looking for the right person to join our team as a Part-time IT Deployment Specialist for 4-6 months in duration. Is that you? If so, we want to talk to you!
Responsibilities
As an IT Deployment Specialist, your key responsibility will be to serve as a vital team member of the IT Department by preparing and configuring computers for deployment to employees and investigating and resolving hardware and software problems during the pre-deployment process.
Our nearly 100 years of building communities in which we work and play, started with one man and one dream. Today, we are a company that puts People First by providing Meaningful Partnerships, insisting on making a Positive Community Impact, with Safety Always, all with a Learn-Do-Share mentality.
F.A. Wilhelm Construction is an industry leader with the culture of doing the right things for our employees, partners, clients, and community. We have an excellent reputation in the construction industry and have enjoyed steady growth and strong financial performances for many years. Wilhelm's construction professionals turn the conceptual, and sometimes seemingly impossible, into fully completed, innovative spaces where life happens.
We are looking for the right person to join our team as a Part-time IT Deployment Specialist for 4-6 months in duration. Is that you? If so, we want to talk to you!
Responsibilities
As an IT Deployment Specialist, your key responsibility will be to serve as a vital team member of the IT Department by preparing and configuring computers for deployment to employees and investigating and resolving hardware and software problems during the pre-deployment process.
- Hardware/Software
- Images and configures company-issued computers according to defined standards.
- Patch systems and install software applications.
- Troubleshoot, resolve, or escalate tickets as appropriate.
- Document and track all problems to ensure timely resolution.
- Follow
- Documentation
- Record all user information into the help desk ticketing system.
- Assist in maintaining process and procedure documentation.
- Assist in maintaining accurate equipment inventory.
- Comfortable at the table with all levels of leadership
- Collaborator
- Integrity
- Organized and systematic
- Proactive Problem Solver with outstanding interpersonal skills
- Commitment to Excellence
- Associate degree in I.T. or related field.
- Combination of college experience in I.T. and/or relevant work experience (1-3 years) may be considered in lieu of degree.
- Microsoft Windows operating systems-intermediate knowledge (including installation, configuration, troubleshooting, and support)
- Microsoft Productivity tools e.g. Microsoft Office (including installation, configuration, troubleshooting, and support).
- Valid driver's license.
- CompTIA A , Network , or MCP (Microsoft Certified Professional) certifications a plus.
- Must be extremely detailed-oriented.