Office Experience Manager

Job Role: Office Experience Manager

Location: NYC – Onsite (5 Days)

Who we are

We believe everyone can be better with a coach... and we won’t stop until we get there.

Coaching changes people’s lives. It helps them be happier and more productive in their work. It turns entire companies into more inclusive, more productive places to be. That’s why we’ve made it easy for more people – not just those at the top – to benefit from the world’s best coaches. This is true of our EZRA team. We believe a happy team is a productive one. We help our people grow, to care deeply about and be proud of what we do.

The Role

Here at Ezra, our office is really important to us. We want it to be a friendly and warm environment, that reflects our brand and ultimately be a place that people want to come to. As Office Manager you are the welcoming face of EZRA, embodying our culture and values in all that you do. You are responsible for looking after our EZRAnauts and visitors, providing general administrative support and keeping the office running smoothly and looking fantastic.

What You'll Do:

• Manage the office on a day-to-day basis including greeting visitors, managing deliveries, and maintaining general office equipment and supplies.
• Working closely with our cleaning contractors to ensure our office space always remains clean, tidy and looking tip top.
• Organize regular social activities (team lunches, celebrations, wellness initiatives, volunteering, etc.) to strengthen connection and belonging.
• Create a welcoming, inclusive office atmosphere that encourages collaboration, creativity, and employee engagement.
• Facilities management, arrange repairs for any faults, repairs, or maintenance to be dealt with as quickly as possible.
• Own the health & safety and fire procedures.
• Maintain our office services through third party vendors and be the key point of contact.
• Support the team with IT issues in the office, escalating to IT.
• Act as an ambassador of company culture, partnering with global Office Managers to share ideas and initiatives.
• Provide executive support to SVP, Global Solutions, including calendar coordination, meeting scheduling, travel logistics, and expense management.
• Support HR initiatives by assisting with employee engagement projects, onboarding activities, training sessions, and internal communications.
• Support on cross-functional projects and events, ensuring effective logistics, timely execution, and confidentiality when handling sensitive information.

About you

• Experience in office management, retail/hospitality management or in a similar role.
• Strong administrative, communication and organizational skills
• High levels of attention to detail
• Ability to multi-task and prioritize effectively
• Ability to manage your time and be proactive

What we offer

• Your Own World-class coach to help you grow personally and professionally.
• Coaching for Friends and family because coaching is a gift worth passing on.
• Charity Days to support the causes close to your heart - because doing good feels good.
• Learning Budget to fuel your curiosity. If it helps you grow, we’re in.
• Weekly Wellbeing Hour just for you. No meetings. No emails. Just space to breathe, reflect, or reset.
• Regional benefits of Health, Dental, and Vision Insurance, 401k and many more
• A welcoming place to do your best work. Comfortable, collaborative and inclusive.

The salary range for this role is $70,000 - $80,000

#LI-Hybrid

We’re an equal opportunity employer dedicated to building a diverse team that reflects the communities in which we work, where everyone has a voice and feels able to be themselves.

We believe that diversity strengthens to our culture and business. Valuing uniqueness and respecting our differences means we grow faster, become better, and achieve more.

In the spirit of transparency, credentials are verified through background checks conducted upon conditional employment, in accordance with applicable laws.