What are the responsibilities and job description for the Technician - Field service (Data Center) position at EZnet?
Position Summary
We are seeking a Data Center Technician to support operations in a mixed-environment data center that includes Servers, Network devices, AI compute servers, GPU clusters, and liquid-cooled systems using Coolant Distribution Units (CDUs). This role covers hardware lifecycle management, structured cabling, CDUs, capacity planning, incident support, and vendor coordination.
Key Responsibilities
- Install, move, add, change, and decommission IT hardware (servers, AI/GPU systems, storage, network devices).
- Perform hardware break-fix including replacement of CPUs, GPUs, memory, SFP/QSFP modules, drives, system boards, fans, and PCIe components.
- Support diagnostics, troubleshooting, and escalation of server and network issues.
- Conduct daily walkthroughs and visual inspections of racks, hardware, and facilities.
- Monitor power usage, PDU loads, cooling capacity, and patch-panel availability.
- Perform inspections, monitoring, and maintenance of CDUs and liquid-cooled systems.
- Monitor coolant flow/pressure/temperature and perform filter, hose, or quick-disconnect replacements.
- Respond to cooling-related alarms, perform safe isolation, and coordinate with facilities for repairs.
- Install, connect, and disconnect fiber and copper cabling; handle labeling, documentation, patching, and port assignments.
- Escort and supervise vendors inside the data center, support POP site operations as needed.
RequirementsRequired
- Minimum 1 years of experience in data center operations (junior–senior levels considered).
- Hands-on experience with hardware support, troubleshooting, and break/fix.
- Knowledge of structured cabling, fiber/copper patching, labeling, and documentation.
- Ability to work with high-density compute environments (GPU/AI servers preferred).
- Ability to respond to issues quickly and provide clear updates/escalations.
- Ability to lift 50 lbs and work in hot/cold aisle environments.
Preferred
- Experience with CDUs, liquid cooling loops, or immersion-cooled systems.
- Familiarity with DCIM/BMS platforms.
- Experience in large-scale, mission-critical environments.
- Certifications: CompTIA Server , Network , AWS DCT, CCNA or equivalent.
Job Types: Full-time, Contract, Temporary
Pay: $ $32.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $32