What are the responsibilities and job description for the Office Manager position at EZ HPS SERVICES LLC.?
Join Our Family-Owned Team!
We are a growing family-owned HVAC, plumbing, septic, and construction company looking for a motivated, organized, and customer-focused Office Manager to oversee the day-to-day operations of our busy office.
This is a hands-on role that requires excellent communication, strong organizational skills, and the ability to keep multiple projects moving at once. You’ll be the hub of our office, coordinating customers, technicians, schedules, and administrative functions to ensure our team operates efficiently while providing exceptional customer service.
If you’re someone who enjoys taking ownership, solving problems, and working in a fast-paced environment where every day is different, we’d love to meet you.
Responsibilities
- Manage daily office operations and administrative functions
- Answer incoming calls and provide outstanding customer service
- Schedule service calls, installations, and construction projects
- Dispatch technicians and adjust schedules throughout the day
- Coordinate communication between customers, technicians, vendors, and management
- Create and maintain work orders and customer records
- Assist with invoicing, payments, and basic bookkeeping tasks
- Order office supplies and coordinate equipment or material deliveries
- Monitor technician schedules to maximize efficiency
- Resolve customer concerns professionally and promptly
- Assist with permits, documentation, and project coordination as needed
- Support ownership with reporting, organization, and special projects
Qualifications
- Previous office management, office administration, dispatching, or customer service experience required
- Experience in HVAC, plumbing, septic, construction, or another skilled trades industry is strongly preferred
- Excellent organizational and time management skills
- Ability to prioritize and multitask in a fast-paced environment
- Strong communication and interpersonal skills
- Professional phone etiquette
- Computer proficiency, including Microsoft Office and the ability to learn scheduling software
- Detail-oriented with excellent follow-through
- Self-motivated, dependable, and able to work independently
- Bilingual (English/Spanish) preferred
What We Offer
- Competitive pay: $25–$30 per hour, based on experience
- Full-time, year-round employment
- Stable Monday–Friday schedule
- Supportive, family-oriented work environment
- Opportunities for growth and increased responsibility
- A company where your contributions truly make a difference
Why Join Us?
We’re more than just an HVAC and plumbing company; we’re a family-owned business that values integrity, teamwork, and taking care of both our customers and our employees. We’re looking for someone who wants to build a long-term career and become an important part of our team.
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Work Location: In person
Salary : $25 - $30