Project Management Technical Coordinator

EyeQ Monitoring is a technology-driven security and monitoring company focused on delivering reliable, scalable security and integration solutions for customers across the country. Our work sits at the intersection of technology, operations, and customer experience, and we rely on strong coordination, technical rigor, and trusted relationships to execute complex projects successfully.

We’re looking for a Project Management Technical Coordinator to support the planning, execution, and delivery of technical and security integration projects. This role acts as a critical bridge between project managers, field technicians, engineering teams, vendors, and customers, ensuring projects stay organized, documented, and on track. The ideal candidate is detail-oriented, technically curious, and comfortable juggling multiple moving parts in a fast-paced project environment.

This position is required to be in-office in Atlanta, GA or Dallas, TX with occasional site visits required.

Here at EyeQ, people matter. Any new team members we bring on have to live and breathe our core values, just like we do.

We value trusted partnerships.

We believe in the value of transparent, reliable and growing relationships with our team and customers and turn away people and businesses that don’t fit.

We build to last.

We focus on long-term solutions and spend requisite time to ensure our solutions will work the first time.

We take the hill.

We are excited to take on challenging work, find new solutions and technology frontiers, and attack problems others are scared of; as such, we celebrate failing fast, being transparent, and working with people who we trust to run up those hills with us.

We enjoy the journey.

We take our customer needs but not ourselves seriously; Our work is a part of our life we want to enjoy unapologetically; We are proud of the mission we are entrusted with and the team we get to serve with every day.

What You’ll Do

Project Coordination & Scheduling

• Assist project managers with developing and maintaining detailed project schedules
• Coordinate technician assignments, subcontractor schedules, and resource planning
• Track project milestones, deadlines, and dependencies to keep projects on pace

Technical Support & Documentation

• Review technical drawings, equipment lists, and scope documents for completeness
• Support creation of installation guides, testing documents, system configuration sheets, and as-builts
• Assist in gathering site information, photos, and final documentation
• Troubleshoot down devices, including speakers, cameras, and wireless devices
• Assist technicians and subcontractors with setting up head-end equipment

Communication & Stakeholder Support

• Serve as a primary point of contact for technicians and subcontractors during installation
• Coordinate with internal provisioning teams to resolve technical and configuration issues
• Provide regular updates to project managers on progress, schedule changes, and issue resolution

Project Tracking & Closeout

• Track equipment orders, delivery status, returns, and warranty items
• Assist with project closeout, including punch lists and final documentation

Requirements

• 2 years of experience in project coordination, technical coordination, or a related role
• Basic understanding of low-voltage systems, networking, or security technologies
• Strong organizational and documentation skills
• Excellent written and verbal communication skills
• Proficiency with Microsoft Office and project management platforms
• Ability to manage multiple tasks and deadlines in a fast-paced environment
• Experience in security integration, IT, telecom, or electrical fields
• Ability to read engineering drawings or network diagrams
• Experience with ERP or project-tracking systems
• Project management certifications (CAPM, CompTIA Project , PMP Associate)
• High attention to detail
• Strong technical aptitude and curiosity
• Effective time management and prioritization
• Problem-solving mindset
• Collaborative, team-oriented approach
• Customer service mindset with strong follow-through