Accounts Receivable Specialist

EyeQ Monitoring is a leader in AI-driven remote video monitoring, delivering real-time security and business intelligence solutions across automotive, retail, and construction industries. We are a fast-growing, execution-focused organization where ownership, accountability, and innovation drive everything we do.

The Accounts Receivable Specialist plays a critical role in managing billing, collections, and cash application in a fast-paced, high-growth environment. This role is highly customer-facing and directly impacts cash flow, aging balances, and overall financial health of the business. You’ll serve as both an operator and problem solver- owning the AR process end-to-end while partnering cross-functionally to resolve discrepancies, improve processes, and drive efficiency.

This role is based in our Atlanta office, with a hybrid schedule of four days in-office and one remote. 

Here at EyeQ, people matter. Any new team members we bring on have to live and breathe our core values, just like we do.

• We value trusted partnerships. We believe in transparent, reliable, and growing relationships with our team and customers—and turn away people and businesses that don’t fit.
• We build to last. We focus on long-term solutions and take the time to ensure things work right the first time.
• We take the hill. We lean into challenges, push boundaries, and solve problems others avoid—embracing speed, ownership, and accountability.
• We enjoy the journey. We take our work seriously, but not ourselves. We’re proud of what we do and the team we get to do it with every day.

Responsibilities

• Generate and issue accurate invoices across recurring, installation, and service revenue streams
• Manage billing inputs, including Statements of Work (SOWs) and contract-based invoicing
• Process daily accounts receivable transactions and cash receipts
• Lead collections efforts via phone and email to resolve past due accounts
• Maintain AR aging reports and actively track collection progress
• Investigate and resolve billing discrepancies and customer disputes
• Identify and implement process improvements to reduce DSO and improve cash flow
• Partner cross-functionally with operations, sales, and finance to ensure billing accuracy

Required Qualifications

• 2 years of experience in accounts receivable, billing, and collections
• Strong understanding of GAAP principles and AR processes
• High attention to detail with strong accuracy in financial data handling
• Excellent verbal and written communication skills, especially in customer-facing situations
• Proven ability to manage high-volume workloads and prioritize effectively
• Proficiency in Microsoft Office (Excel required)

Preferred Qualifications

• Experience with Sage Intacct
• Familiarity with contract/SOW-based invoicing
• Demonstrated success improving collections metrics or reducing DSO
• Related field preferred