Litigation Paralegal

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.

*Hybrid position* We are looking for a litigation paralegal to join EyeCare Partners’ growing legal department. The ideal candidate enjoys working with people and independently managing projects and day-to-day tasks and has experience in an in-house legal department, preferably with a background in dispute resolution, litigation, and/or healthcare.

Principal Duties and Responsibilities (Essential Functions):

Incident Management and General Duties

• Developing an in-depth understanding of ECP’s business units and insurance policies
• Coordinate claims reporting and monitoring with carriers
• Conduct legal research and factual investigations and respond to internal inquiries regarding patient complaints, requests, and issues
• Collect incident information and provide guidance and direction to practice staff and doctors as well as senior management on incident-related matters
• Perform miscellaneous job-related duties as assigned

Litigation, Grievances, and Subpoenas

• Responding to medical grievances from various state and governmental authorities (e.g., Attorney General Consumer Complaints, Payor Standard of Care Inquiries, State Medical Boards, Better Business Bureau, etc.)
• Review and revise draft answers, discovery requests, responses to discovery, basic motions and similar pleadings, under the direction of an attorney
• Perform administrative duties including, coordinating litigation support functions, managing case dockets, documents and files
• Managing subpoena and discovery responses, as well as coordinating provider appearances and affidavits in lieu of appearances as appropriate
• Independently analyzing and responding appropriately to escalated third party requests for medical records with support and guidance from attorneys as necessary

Job Specifications:

• Ability to prioritize work tasks to provide high-quality work product to meet internal and external deadlines
• Ability to work cross-functionally and manage multiple priorities
• Ability to learn new areas quickly, take ownership of projects and work independently
• Ability to work efficiently and effectively in a fast-paced, matrixed environment, and ability to execute despite ambiguity 
• Excellent written and verbal communication skills, teamwork abilities, attention to detail and strong organizational skills
• Strong proficiency working with Microsoft Office products (Outlook, Word and Excel), SmartSheets and Adobe Acrobat; and agility to learn new software as needed

Required Education and Experience:

• Associate degree required, paralegal certificate preferred.
• Five (5) or more years of relevant experience as a paralegal for a law firm or in-house legal department preferred
• Experience in case-heavy litigation support and claims management strongly preferred
• Experience in a healthcare space preferred
• Notary Public desired.

Supervisory/Responsibility:

This position is an individual contributor with no direct reports.