What are the responsibilities and job description for the Level 2 Front Desk Associate position at Eye Associates of Lancaster?
We are seeking an outgoing, organized, and motivated individual to join our well-established healthcare team. Working in three offices, qualified candidates will be willing to advance and grow, potentially into a leadership capacity. Prior medical office experience is required. Strong communication skills and an understanding of both internal and external customer service are necessary for success in this role. You will be responsible for coordinating with patients, colleagues, physicians, and partners, as well as maintaining a welcoming and safe environment. Specific duties include, but are not limited to:
· Greeting patients, vendors, and other visitors
· Checking-In and Checking-Out patients
· Posting patient charges and payments
· Verifying insurance
· Answering patient questions and providing assistance as needed
· Fielding a high volume of phone calls
· Scheduling patient appointments
· Working as part of a multi-faceted team to help efficiency in the office
· Filing, which includes reaching and bending
· Potential coordination duties involving schedules, processes, etc.
Opportunities for growth include:
· Advancement through our tiered front desk staffing system, up to and including a team lead role
· Cross-training with other departments
· Continuing education
Job Type: Full-time
Pay: $16.00 - $24.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Experience:
- Medical office: 1 year (Required)
Ability to Commute:
- Lancaster, PA 17601 (Required)
Work Location: In person
Salary : $16 - $25