Account Manager (Community Coordinator)

Salary: $52,000-$85,000 (based upon experience)Join a Next-Level Construction Company as a Community CoordinatorDriving Relationships, Opportunity, and Trust Across Our CommunitiesWhat Sets Us ApartExterior Medics is more than a construction company. Were a community built on shared values of integrity, respect, enthusiasm, drive, hard work, and positivity.For more than 17 years, weve partnered with homeowners associations, property managers, and boards to protect and improve communities across the region. We pair craftsmanship with technology, strong communication, and disciplined execution. Our co-owners remain actively involved in daily operations, creating a culture where accountability, trust, and long-term relationships come first.Why Youll Love This RoleAs a Community Coordinator at Exterior Medics, youll serve as a key relationship-builder and trusted point of contact for community partners. Youre not just responding to requestsyoure guiding conversations, identifying opportunities, and helping communities move confidently from initial discussion to completed projects.Youll work closely with sales, inspectors, production teams, and clients to ensure projects are scoped correctly, communicated clearly, and executed smoothly. If you enjoy building rapport, navigating stakeholder conversations, and balancing service with results, this role offers meaningful impact and room to grow.What Youll DoCommunity & Sales Coordination Serve as a primary point of contact for community associations, boards, and property managers. Follow established sales processes to respond to inquiries, qualify opportunities, and guide next steps. Build and maintain long-term relationships that support repeat business and referrals. Schedule and lead meetings to discuss project needs, timelines, budgets, and expectations. Prepare, present, and follow up on proposals aligned with community goals and project scope. Attend industry events, trade shows, and networking opportunities to expand relationships and visibility.Project & Stakeholder Coordination Collaborate with inspectors, vendors, subcontractors, and internal teams to develop accurate estimates. Participate in board meetings, pre-bid meetings, and project meetings as needed. Coordinate inspections and reporting to support accurate scoping and budget alignment. Provide consistent updates to clients and internal partners throughout the project lifecycle. Support on-call communication protocols to ensure responsive and professional client service. Support the transition from sale to production, ensuring scope, expectations, and documentation are clearly communicated to the production team. Communicate project progress to clients, setting clear expectations and addressing questions professionally. Support field documentation of project progress, helping ensure records, updates, and reporting are accurate and complete.What You Bring Strong communication and relationship-building skills with confidence leading client conversations. A service-driven mindset paired with sales awareness and follow-through. Experience in association management, property management, or construction-adjacent roles preferred. Excellent time management and organizational skills across multiple priorities. Strong problem-solving and analytical abilities. Comfort using technology, CRM systems, and digital tools. High school diploma or equivalent required; technical or additional education a plus.What We Offer Tuition reimbursement to support continued learning and professional development. Competitive compensation aligned with experience and scope of responsibility. 401(k) with company matching and access to a financial advisor. Comprehensive healthcare options for you and your dependents. Vision and dental plans, life insurance, paid time off, and holidays. Pro-rated gym membership and company-provided electronics. A vibrant company culture with regular celebrations and team-building events.Hear It From UsIn all my years of working in customer service, I have never worked for a company that has made me feel more welcomed, valued, and included. My opinion is not only welcomedits sought out. Exterior Medics EmployeeJoin Our TeamApply now and be part of a company that values strong relationships, clear communication, and doing the work the right way. Lets build something that laststogether.

Salary : $44,600 - $60,000