Technical Account Manager

Technical Account Manager

Direct Hire | Milwaukee, WI | $80k - $95k/year Base Incentives

Extension is seeking a Technical Account Manager for a direct-hire opportunity with one of our clients in the Milwaukee, WI area. If you enjoy combining technology, sales, and relationship-building while helping a growing business scale, this could be the opportunity for you!

About Our Client

• Growing SaaS company providing automation and data-driven solutions for technical and industrial businesses.
• Work directly with the Account Executive and collaborate with product and internal teams.
• Play a key role in customer onboarding, account growth, and new business development.
• Help build and improve processes as the company continues to grow.
• Competitive base salary with additional bonus and incentive potential.

Key Objectives / Role Responsibilities

• Lead customer onboarding from contract signature through platform launch and initial reporting.
• Identify opportunities to grow existing accounts through additional locations, modules, and service offerings.
• Partner with the Account Executive to move deals forward, prepare quotes, and manage contracts and pricing documents.
• Maintain accurate CRM records, pipeline activity, and sales forecasts.
• Develop repeatable processes for sales, onboarding, and account management while coordinating customer needs across internal teams.

Desired Skills & Qualifications

• 5–7 years of experience in SaaS sales, account management, sales operations, or a related customer-facing role; candidates with 3 years of highly relevant experience may also be considered.
• Strong sales mindset with experience identifying revenue opportunities and expanding customer relationships.
• Technical aptitude and the ability to explain complex solutions clearly.
• Experience with CRM platforms; HubSpot is a plus.
• Excellent organization, follow-up, communication, and problem-solving skills.
• Self-starter who takes ownership, adapts to changing priorities, and thrives in a growing company.
• Experience in industrial technology, engineering, facilities management, electrical contracting, data centers, or other technical B2B industries is preferred.

Salary Information

• $80k - $95k/year incentives

If you're a technically minded sales professional who enjoys growing accounts, building relationships, and creating better processes, this Technical Account Manager opportunity offers the chance to make a real impact!

We’re looking forward to connecting with you and are excited to help you make your next career move!