What are the responsibilities and job description for the Front Desk Receptionist position at Extended studio Hotel Ontario?
Extended Studio Hotel Ontario is looking for a receptionist to work both shifts 3pm-11:30pm and 11pm-7:30am with flexible schedule work weekends, and holidays is a must.
Part time/Full time
Duties and Responsibilities:
Hours 3p-11:30p and 11p-7:30a
- Registers guest and assigns room. Accommodates special request whenever possible.
- Assist in making reservations
- customer service provided
- Thoroughly understands and adheres to proper credit card and cash- handling policies and procedures
- Understands room status and room status tracking
- Uses suggestive selling techniques to sell rooms and to promote other services of the hotel
- Communicates with housekeeping department, maintenance department.
- Coordinates room status updates with housekeeping, by notifying housekeeping of all check outs, late check outs, early check ins, special requests.
- Makes same day reservations, and future reservations. Know cancellation procedures
- files room keys
- Knows how to use office equipment: computer, printer, phone, copy machine, and fax
- attends meetings
- Maintains the cleanliness and neatness of the front desk area, fitness, elevator, restroom and lobby
- Laundry: folding and washing
- Check for room deposit
- moving, walking, sitting, able to lift up to 50lbs
- answering phones, taking messages as needed
- Flexible work hours
- emailing and using excel
- Pay rate $17.00
Job Type: Part-time
Pay: $17.00 per hour
Work Location: In person
Salary : $17