What are the responsibilities and job description for the Front Desk Agent position at EXTENDED STAY AMERICA LAWTON?
Overview
We are seeking a dynamic and personable Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energetic approach and organizational skills will help create a positive first impression for visitors, clients, and staff alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily business functions in a fast-paced environment.
Duties
- Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
- Manage multi-line phone systems to handle inquiries efficiently and direct calls appropriately
- Maintain accurate records through data entry, filing, and updating spreadsheets using productivity software such as Microsoft Office and QuickBooks
- Assist with calendar management and scheduling appointments for staff or clients
- Support office operations by handling clerical tasks including proofreading, word processing, and document preparation
- Facilitate client communication by providing clear information and exceptional customer support
- Manage office supplies inventory, organize files, and ensure the workspace remains tidy and organized
Qualifications
- Proven experience in office management or administrative support roles with strong clerical skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with spreadsheets and data entry
- Technical proficiency with computer literacy including typing speed and accuracy, proofreading, and file management
- Excellent phone etiquette with experience handling multi-line phone systems and client communication
- Bilingual abilities are highly desirable to serve diverse client needs effectively
- Strong organizational skills with the ability to prioritize tasks, manage time efficiently, and multitask effectively
- Previous experience using QuickBooks or similar accounting software is a plus
- Demonstrated customer service skills with a friendly, professional demeanor
Join our team to be the friendly face that keeps our office running smoothly! We value energetic individuals who thrive in a collaborative environment and are eager to support our organization’s success through excellent administrative service. This is a paid position designed to foster growth in office management skills while contributing positively to our community.
Pay: $12.00 per hour
Expected hours: No less than 32.0 per week
Work Location: In person
Salary : $12