Front Desk Administrator

Administrative Assistant – Tax & Accounting Office

Pay: $20.00–$25.00 per hour, based on experience
Job Type: Full-Time, Year-Round

Position Overview

We are seeking a dependable, organized, and detail-oriented Administrative Assistant to support a professional tax and accounting team. This role is an important part of our day-to-day operations and serves as a key point of contact for clients.

Primary responsibilities include client communication, document management, tax return assembly and processing, electronic filing administration, and general office support.

This is primarily an administrative position and does not involve preparing tax returns or performing accounting work. The ideal candidate is highly organized, comfortable using technology, able to manage multiple priorities, and enjoys working in a professional, client-focused office environment.

Key Responsibilities

• Serve as a first point of contact for clients, both in person and by phone
• Answer multi-line incoming calls, take messages, schedule appointments, and respond to general inquiries
• Provide reception and general office support, including mailing, filing, and ordering office supplies
• Organize, scan, maintain, and securely store client documents and electronic files
• Print, assemble, scan, and electronically archive completed tax returns
• Assist with electronic filing administration, including e-signatures, extensions, filing authorizations, and e-file rejections
• Track tax returns through preparation, review, completion, and filing stages
• Prepare routine correspondence for clients, the IRS, and state tax agencies
• Coordinate client pickup and delivery of completed tax returns and documents
• Maintain accurate records and protect confidential and sensitive client information
• Provide administrative support to the firm's tax and accounting professionals
• Assist with other administrative and office responsibilities as needed

Qualifications

• Strong organizational skills and excellent attention to detail
• Ability to prioritize and manage multiple tasks and deadlines in a fast-paced environment
• Strong written and verbal communication skills
• Professional and courteous approach to client service
• Proficiency with Microsoft Office and Adobe Acrobat
• Comfortable learning and working with multiple software systems
• Dependable, professional, and able to work both independently and as part of a team
• Ability to handle confidential information with discretion

Preferred Qualifications

• Previous administrative experience in a professional office environment, such as a CPA firm, law office, financial services firm, medical office, or similar setting
• Previous experience with tax return processing, electronic filing, or document management is helpful but not required

No tax preparation or accounting experience is required. Training will be provided for the right candidate.

Schedule

• Full-time, year-round position
• Additional hours may be available during tax season (January through April)
• Flexible scheduling may be available

Benefits (once hired)

• Paid Time Off (PTO)
• SIMPLE IRA Retirement Plan

Compensation

$20.00–$25.00 per hour, based on experience.

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