What are the responsibilities and job description for the Work From Home- Customer Service Rep position at Express Employment?
Located in Brownsville, TX
We are seeking motivated and reliable Customer Service Representatives to join our team in a remote capacity. As a Customer Service Representative, you will handle inbound calls, emails, and chats to assist customers with inquiries, resolve issues, and ensure a positive customer experience-all from the comfort of your home.
Responsibilities:
Requirements:
$17.00/hr
Must be flexible to work weekends
Full time opportunity
#2315OS
Express Office: Brownsville
954 West Price Road
Brownsville, TX 78520
We are seeking motivated and reliable Customer Service Representatives to join our team in a remote capacity. As a Customer Service Representative, you will handle inbound calls, emails, and chats to assist customers with inquiries, resolve issues, and ensure a positive customer experience-all from the comfort of your home.
Responsibilities:
- Answer inbound calls, emails, and chats in a professional and friendly manner.
- Assist customers with account questions, billing issues, product/service information, and troubleshooting.
- Provide accurate and timely solutions while maintaining a high level of customer satisfaction.
- Document all customer interactions in the system accurately.
- Follow company policies, scripts, and procedures to ensure consistency and compliance.
Requirements:
- Own computer/laptop with functional camera (No MACs nor CHROMEBOOK)
- Windows 11
- Windows Defender
$17.00/hr
Must be flexible to work weekends
Full time opportunity
#2315OS
Express Office: Brownsville
954 West Price Road
Brownsville, TX 78520
Salary : $17
