What are the responsibilities and job description for the Service Dispatcher position at Express Employment?
Top JobLocated in Washington, PASalary: $24-$29/hrService Dispatcher - $24-$29/hr | Full-Time | Weekday/Weekend ScheduleLocation: Washington, PaSchedule: Tuesday-Saturday or Monday-FridayHours: 8:00 AM-6:00 PM (Mon-Fri) | 8:00 AM-4:00 PM (Sat)Pay: $24-$29 per hour (DOE)Job Type: Customer Service / Dispatch / Office AdministrationJob SummaryMcKean Plumbing & Heating is seeking a skilled and organized Service Dispatcher to join our team! In this role, you'll be the communication center of daily operations-answering calls, coordinating technicians, and scheduling service appointments. This position is ideal for someone who thrives in a fast-paced setting, communicates with ease, and enjoys problem-solving on the fly.Key ResponsibilitiesAnswer and route incoming calls while providing clear, professional communicationSchedule and dispatch service calls efficiently throughout the dayTrack technician locations, job statuses, and resource needsPrioritize urgent calls and respond quickly to changing situationsSupport overlapping departmental needs as requiredMaintain accurate service logs, notes, and documentationSkills & Experience RequiredStrong verbal communication and active listening skillsAbility to multitask and manage multiple service calls and technicians at onceQuick decision-making and problem-solving abilitiesComfortable working in a fast-paced environmentPrior dispatch or customer service experience preferred, but not requiredWhy Join Us?Competitive pay: $24-$29/hr based on experienceStable full-time schedule in a long-standing local companyCollaborative, team-oriented work environmentOpportunity to play a central role in daily operations and customer service#2790OSJob ID: A239Express Office: Washington County168 West Chestnut StreetWashington, PA 15301
Salary : $24 - $29