What are the responsibilities and job description for the Customer Service Administrator position at Express Employment?
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Located in Springfield, OH
Customer Service Administrator
$20.00/hour | 1st Shift
Position Summary
We're seeking a detail-oriented Customer Service Administrator to handle order coordination, material planning, and administrative support. This role serves as the key liaison between sales, international operations, and customers.
Key Responsibilities
Required Qualifications
Preferred Qualifications
#SOH
Apply today!
Express Office: Springfield
2200 North Limestone Street
Suite 116
Springfield, OH 45503
Located in Springfield, OH
Customer Service Administrator
$20.00/hour | 1st Shift
Position Summary
We're seeking a detail-oriented Customer Service Administrator to handle order coordination, material planning, and administrative support. This role serves as the key liaison between sales, international operations, and customers.
Key Responsibilities
- Take over orders from sales team and coordinate with Germany office
- Track orders from international sourcing through delivery to USA customers
- Handle all rental contract administration and documentation
- Plan and schedule materials and shipments for customer projects
- Perform light purchasing and invoicing duties
- Use SAP system for inventory tracking and warehouse staging
- Generate management reports on upcoming material needs for scheduled jobs
- Coordinate freight logistics and shipping arrangements
- Verify shipping dates with job site contacts and reschedule in SAP as needed
- Perform accurate data entry in SAP system (accuracy essential)
Required Qualifications
- Excellent written and verbal communication skills
- Strong organizational abilities with exceptional follow-through
- High attention to detail and accuracy
- Ability to manage multiple priorities and deadlines
- Proficiency with computer systems and data entry
Preferred Qualifications
- Prior experience in material planning and scheduling
- SAP system experience
- Administrative support background
- Customer service experience
#SOH
Apply today!
Express Office: Springfield
2200 North Limestone Street
Suite 116
Springfield, OH 45503
Salary : $20