ERP Administrator

Job Title: ERP Administrator

Department: Information Technology / Business Systems

Location: Champaign Urbana IL

Salary band: $60k-80k

Job Summary

The ERP Administrator is responsible for the configuration, maintenance, and support of the organization s Enterprise Resource Planning (ERP) system. This role ensures system integrity, security, and availability while optimizing ERP performance to meet business needs. The ERP Administrator collaborates with cross-functional departments including Finance, Operations, HR, and Supply Chain to improve workflows, support users, and implement system enhancements.

Key Responsibilities

• System Administration:
• Manage day-to-day ERP operations, including user accounts, permissions, roles, and access controls.
• Monitor ERP performance and troubleshoot system issues to minimize downtime.
• Perform regular data backups, patches, and system updates.
• Configuration & Customization:
• Configure ERP modules (e.g., Finance, HR, Inventory, Procurement, CRM) according to business requirements.
• Collaborate with developers or vendors to design and implement custom features, reports, and workflows.
• User Support & Training:
• Serve as the first point of contact for ERP-related support requests.
• Develop user guides, documentation, and conduct training sessions for staff.
• Work with department heads to identify opportunities for process automation and improvement.
• Integration & Reporting:
• Manage data interfaces between the ERP system and other applications (e.g., CRM, BI tools, payroll).
• Develop and maintain reports and dashboards for management and operational teams.
• Vendor & Project Management:
• Coordinate with ERP vendors and external consultants for troubleshooting and upgrades.
• Participate in ERP implementation or migration projects, including testing, validation, and go-live support.

Qualifications

• Education:
• Bachelor s degree in Information Technology, Computer Science, Business Administration, or a related field or relevant experience
• Experience:
• 2 5 years of experience administering an ERP system (e.g., SAP, Oracle, Microsoft Dynamics, NetSuite, Infor, Odoo, etc.).
• Experience with SQL databases, system integration, and business process analysis preferred.
• Technical Skills:
• Proficiency with ERP architecture and database management.
• Familiarity with data visualization or reporting tools (e.g., Power BI, Crystal Reports, Tableau).is a nice to have

Preferred Qualification

• ERP certification (e.g., Microsoft Dynamics 365, SAP Certified Administrator, NetSuite Administrator, Odoo Professional Certification).