Medical Office Assistant

Our busy medical/dental practice is seeking a professional, welcoming Medical Front Office team member to join our patient-focused team. As the first point of contact, you'll set the tone for every visit by delivering exceptional customer service and keeping the front office running smoothly. If you thrive in a fast-paced environment and love creating a great patient experience, we'd love to hear from you.

Key Responsibilities:

• Greet all visitors with a warm, professional demeanor and create a positive first impression
• Manage daily office flow, including the appointment calendar, scheduling, and patient check-in/check-out
• Answer multi-line phone systems, handle patient inquiries, and route calls to the appropriate staff
• Verify patient insurance eligibility, collect required documentation, and maintain accurate electronic medical records (EMR)
• Support the medical/dental team with administrative tasks such as filing, organizing, and maintaining front desk operations
• Resolve patient concerns, provide clear appointment information, and deliver high-level customer service

What You Bring:

• Minimum 1 year of experience in a dental, medical, or hospital front office setting
• Proficiency in medical/dental software required; experience with Akamai PM or Epic is a plus
• Solid understanding of medical terminology and dental procedures
• Strong verbal and written communication skills
• Excellent multitasking abilities with sharp attention to detail

Benefits:

• Medical, dental, and vision coverage
• Paid Time Off
• Weekly paychecks
• Referral bonuses

How to Apply

• Call our team today at 808.792.7015
• Email your resume to jobs.honoluluhisrg@expresspros.com
• Apply directly to this posting

Want to know what it's like to be part of our team? We'd love to connect.

Relocation assistance is not available for this role. We encourage applications from candidates who are currently on Oahu or can relocate independently.