What are the responsibilities and job description for the Manager of AI Business Applications position at Express Employment International Headquarters?
The corporate office of Express Employment International is looking for a Manager of AI Business Applications to help shape and lead the use of AI across the organization. This role will work directly with business leaders to identify where AI can solve meaningful business challenges, improve processes, and create measurable value.
The Manager will serve as a bridge between the business and technology teams, bringing together the right partners to move AI solutions from idea to implementation. This includes prioritizing opportunities, guiding solution delivery, establishing governance, supporting adoption, and ensuring solutions can be effectively scaled and supported.
Success in this role means creating a focused AI roadmap tied to business priorities, building solutions people actually use, and helping the organization realize measurable value from its investment in AI.
Express Employment International believes in the value of in-person collaboration to support teamwork, creativity and connection. Employees in this position are expected to work a four (4) day in-office schedule, with the flexibility to work remotely one (1) day each week, based on business and department needs.
RESPONSIBILITIES
Strategy & Portfolio Management
- Own the enterprise AI agent roadmap and a prioritized opportunity backlog, with defined business value, ownership, risk, and success metrics for each initiative
- Give leadership regular updates on priorities, risks, value delivered, decisions, and next steps
- Measure business impact and recommend whether each solution should be scaled, optimized, or retired
Solution Delivery
- Lead agent design, testing, pilots, and production deployment
- Redesign business workflows to maximize automation and productivity gains
- Coordinate stakeholders across the business, IT, Security, Legal, and vendors
Governance & Operations
- Establish and enforce standards for security, compliance, responsible AI, monitoring, and oversight
- Define support models, controls, and operating procedures for production agents
- Monitor performance, usage, reliability, and user satisfaction to drive continuous improvement
Adoption & Scale
- Expand proven agents across departments using reusable standards and best practices
- Drive adoption through training, demonstrations, playbooks, and change management
EDUCATION & EXPERIENCE QUALIFICATIONS
- Bachelor's degree, or an equivalent combination of education and experience
- Experience leading AI, automation, digital transformation, or enterprise technology initiatives
- Hands-on expertise with Microsoft Copilot, Copilot Studio, Power Platform, and AI agent development
- Proven track record of leading cross-functional programs across business and technology teams
KNOWLEDGE, SKILLS, OR ABILITIES
- Ability to turn business problems into scalable, production-ready AI solutions
- Outcome-driven approach, with success measured by business value delivered
- Skilled change leader who drives adoption through communication, facilitation, and training
- Disciplined portfolio management, with investments prioritized by value and risk
- Pragmatic collaborator that balances speed, governance, and usability
Not sure you meet every requirement? Apply anyway!
At Express, we celebrate what makes you, you. We value diverse backgrounds, perspectives, and talents—because we know that’s what makes us stronger together. If you're excited about the role, we’re excited to hear from you.
Express Employment International supports Express Employment Professionals franchises and related brands. The Express franchise brand is an industry-leading, international staffing company with more than 870 franchise locations in the U.S., Canada, South Africa, Australia, and New Zealand.
Headquartered in Oklahoma City, our corporate team is committed to empowering franchisees by providing world-class support, training, and strategic guidance through a unified global network.
Our mission is to professionally market and provide quality human resource solutions through an international franchising network—benefiting our associates, clients, franchisees, corporate staff, shareholders, and the communities we serve.
Our vision is simple yet powerful: To help as many people as possible find good jobs by helping as many clients as possible find good people.