What are the responsibilities and job description for the Leasing Agent position at Exponential Property Group?
The Leasing Agent is the property's sales representative whose primary duties are to greet prospects, to present professionally the features and benefits of their assigned community and properly secure lease agreements from qualified persons. A Leasing Agent is very service oriented and strives to make current residents feel welcome and comfortable in their community. The Leasing Agent will contact a person of authority should any situation warrant an action or decision not included in his or her duties and responsibilities.
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Maintains a professional, yet friendly, atmosphere in the leasing office and other areas where prospective residents and residents meet.
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Inspects models and "market ready" vacancies daily to ensure cleanliness.
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Answers incoming phone calls and handles each call accordingly, whether it is a prospect call, irate resident, service request, etc. Transfers calls to assistant manager or manager when appropriate.
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Greets prospective residents, qualifies, determines needs and preferences, professionally presents community and specific apartments while communicating features and benefits.
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Maintains awareness of local market conditions and trends. Contributes ideas to the manager for marketing property and for improving resident satisfaction.
Administrative
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Correctly completes all lease applications, assists with application verification and notifies prospective residents of results. Types miscellaneous resident communication as needed.
Position requires good leasing and closing skills, and the person must be able to type 30 WPM and be organized.
Computer Skills: Word Processing On-Site Rental System
Office Equipment: Calculator, Copy Machine, Fax Machine, Telephone, Key Machine.
Work Hours: 20-40 hours per week depending on whether a full or part-time employee. Employees will be required to work a flexible work week.
EDUCATION/TRAINING
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High School diploma or equivalent desired.
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National Apartment Leasing Professional (NALP) desired.