Client Experience Manager – Graphics & Exhibits

Position Summary

Exploring Graphics is seeking a highly connected, results-driven Client Experience  Manager to drive revenue growth and expand our presence within the trade show, exhibit, experiential marketing, and large-format graphics industries in Las Vegas and surrounding markets.

This role is designed for a proven sales professional with established industry relationships and an active book of business within the graphics, exhibits, conventions, events, hospitality, or experiential sectors. The ideal candidate understands the fast-paced demands of the Las Vegas convention and tradeshow market and has a demonstrated ability to secure and grow high-value client accounts.

The Client Experience Manager will be responsible for identifying opportunities, developing strategic partnerships, and bringing new business to Exploring Graphics while positioning the company as a premier provider of custom graphics, branding solutions, and exhibit support services.

What Success Looks Like

• Consistently generates new revenue and qualified opportunities

• Brings established industry relationships and active business opportunities

• Expands Exploring Graphics’ footprint within the Las Vegas market

• Develops long-term partnerships with exhibit houses, agencies, brands, and event clients

• Successfully collaborates with production and operations teams to deliver exceptional client experiences

• Maintains strong sales pipeline activity and achieves revenue goals

Key Responsibilities

Business Development & Revenue Growth

• Actively prospect, develop, and secure new business opportunities

• Leverage existing relationships and industry contacts to drive immediate sales opportunities

• Develop strategic partnerships within the trade show, convention, hospitality, and experiential industries

• Generate revenue through outbound sales efforts, networking, referrals, and client development

• Identify opportunities for large-format graphics, exhibit branding, event signage, and custom graphic solutions

• Maintain and grow a healthy pipeline of qualified prospects and active opportunities

Client Relationship Management

• Serve as the primary relationship manager for assigned and acquired accounts

• Build trust and maintain long-term client relationships

• Conduct client meetings, presentations, and proposal discussions

• Ensure a high-touch, responsive, and professional client experience

• Identify repeat business and upsell opportunities within existing accounts

Industry & Market Presence

• Represent Exploring Graphics at industry events, networking functions, conventions, and trade shows

• Maintain visibility within the Las Vegas convention and experiential market

• Stay informed on market trends, competitor activity, and industry developments

• Position Exploring Graphics as a premier graphics and branding partner

Internal Collaboration

• Work closely with estimating, production, project management, and installation teams

• Assist in aligning client expectations with production capabilities and timelines

• Support smooth project handoffs from sales through execution

• Advocate for client success while protecting operational efficiency and profitability

Required Qualifications

• Minimum 5 years of business development or sales experience within:

  • Large-format graphics

  • Trade shows and exhibits

  • Experiential marketing

  • Convention services

  • Event production

  • Hospitality branding environments

• Established book of business and industry relationships within the Las Vegas market

• Proven history of generating revenue and securing new accounts

• Strong understanding of graphics production processes, materials, timelines, and client expectations

• Experience working with exhibit houses, agencies, convention clients, or experiential brands

• Ability to develop and close high-value opportunities

Preferred Qualifications

• Existing relationships with convention centers, exhibit companies, event agencies, or hospitality groups

• Experience working within a fast-paced production or graphics environment

• Knowledge of large-format printing, event branding, signage, and installation processes

• Familiarity with CES, SEMA, MAGIC, NAB, and other major Las Vegas trade shows

Core Competencies

• Strong sales and negotiation skills

• Relationship-driven professional with excellent networking abilities

• Self-motivated and results-oriented

• Strategic thinker with strong business acumen

• Excellent communication and presentation skills

• Highly organized and proactive

• Ability to thrive in a deadline-driven environment

Work Environment & Expectations

• Combination of office, production floor, client-site, and event environments

• Frequent local client meetings and industry networking

• Some travel may be required

• Fast-paced, deadline-driven graphics and events environment

• Flexibility to support client and show schedules as needed

Why Join Exploring Graphics

• Join a growing and respected graphics and experiential production company

• Work with major brands, exhibit houses, and event clients

• Be part of high-profile Las Vegas conventions and events

• Competitive compensation structure with growth opportunity

• Collaborative and entrepreneurial work environment

• Opportunity to make a direct impact on company growth and market expansion