What are the responsibilities and job description for the WFH Family Travel Specialist position at ExploreMore with Fran?
We are seeking a motivated and detail-oriented Entry-Level Family Travel Specialist to join our team. In this role, you’ll assist families in planning vacations, getaways, and special trips that create lasting memories. From researching destinations to coordinating accommodations, your focus will be on delivering excellent service and stress-free travel planning support. This position is ideal for someone with a passion for helping others, strong organizational skills, and an interest in the travel industry.
Key Responsibilities:
- Assist with researching family-friendly vacation packages, resorts, cruises, and activities
- Communicate with clients to understand their preferences, budgets, and travel needs
- Organize trip details and prepare easy-to-follow itineraries
- Coordinate with travel vendors and suppliers as needed
- Maintain accurate client information and booking records
- Provide professional and courteous customer service throughout the planning process
- Strong communication and interpersonal skills
- High attention to detail and ability to manage multiple tasks
- Basic computer skills (email, online research, Microsoft Office or Google Workspace)
- Reliable internet connection and a quiet remote workspace
- Previous customer service, administrative, or hospitality experience is a plus but not required
Flexible remote work schedule
Opportunity to gain hands-on experience in the travel field
Supportive team environment with room for growth
Access to exclusive travel perks and discounts after meeting eligibility requirements
A rewarding role helping families create unforgettable travel experiences