What are the responsibilities and job description for the IT Applications Administrator position at Expert Technology Services?
Job Summary (List Format):
- Junior-level IT support and systems administration role focused on enterprise business applications
- Provide front-line support to employees by troubleshooting application issues and managing support tickets
- Handle user onboarding/offboarding, application account management, and permissions administration
- Ensure critical business systems remain functional and accessible
- Support software updates, application testing, and maintain related documentation
- Coordinate with vendors and internal IT teams for incident resolution
- Assist with compliance and audit activities
- Utilize ITSM/ticketing systems (e.g., ServiceNow, Jira) for issue tracking and resolution
- Manage user provisioning and access, including Active Directory/Entra ID and SSO
- Work closely with employees across the organization, requiring strong customer service and communication skills
- Opportunity to grow into advanced enterprise application management and IT operations
- Experience with Salesforce, SAP, Workday, Atlassian products, and identity management is a plus
- Must be able to convert to full-time without sponsorship
- Local candidates required (Broomfield, CO or Brooklyn Park, MN)
- Interview via video; anticipated start in 2-5 weeks
- Junior-level IT support and systems administration role focused on enterprise business applications
- Provide front-line support to employees by troubleshooting application issues and managing support tickets
- Handle user onboarding/offboarding, application account management, and permissions administration
- Ensure critical business systems remain functional and accessible
- Support software updates, application testing, and maintain related documentation
- Coordinate with vendors and internal IT teams for incident resolution
- Assist with compliance and audit activities
- Utilize ITSM/ticketing systems (e.g., ServiceNow, Jira) for issue tracking and resolution
- Manage user provisioning and access, including Active Directory/Entra ID and SSO
- Work closely with employees across the organization, requiring strong customer service and communication skills
- Opportunity to grow into advanced enterprise application management and IT operations
- Experience with Salesforce, SAP, Workday, Atlassian products, and identity management is a plus
- Must be able to convert to full-time without sponsorship
- Local candidates required (Broomfield, CO or Brooklyn Park, MN)
- Interview via video; anticipated start in 2-5 weeks