Business Analyst (Data Modernization Initiative)

Job Title: Senior Business Analyst (Data Modernization Initiative)

Client: NC Department of Health and Human Services (NC DHHS) – Division of Public Health (DPH)
Location: Raleigh, North Carolina (Onsite Required)
Role Type: Contract
Region: State of North Carolina

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Position Overview

The NC Department of Health and Human Services (NC DHHS), Division of Public Health (DPH), is seeking an experienced Senior Business Analyst to support the Data Modernization Initiative (DMI) project. The selected candidate will work closely with business stakeholders, project teams, and technical resources to perform business process analysis, requirements gathering, documentation, procurement support, testing, and implementation activities.

This role requires strong business analysis expertise, technical writing capabilities, healthcare data systems experience, and the ability to facilitate collaboration across diverse stakeholder groups.

Note: Candidate must be available to work onsite in Raleigh, NC and attend local meetings as required.

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Key ResponsibilitiesBusiness Analysis & Requirements Management

• Conduct stakeholder analysis and facilitate stakeholder engagement sessions.
• Gather, document, validate, and manage business, functional, technical, and transition requirements.
• Analyze current-state and future-state business processes.
• Develop business process models, workflows, gap analyses, and process improvement recommendations.
• Create and maintain Requirement Traceability Matrix (RTM).
• Author user stories, acceptance criteria, use cases, and functional specifications.

Process Modeling & Documentation

• Develop:
  • Context Diagrams
  • Functional Decomposition Models
  • Business Process Workflows
  • Use Cases
  • Wireframes
  • Entity Relationship Diagrams (ERDs)
  • Data Dictionaries
  • System Context Diagrams
• Prepare analysis reports, project documentation, user manuals, meeting minutes, and implementation artifacts.

Procurement & Vendor Support

• Support procurement activities by developing business analysis deliverables for RFPs and procurement packages.
• Assist in drafting procurement-related documentation and evaluation criteria.
• Conduct market research and analysis to support procurement decisions.

Testing & Implementation

• Develop test scenarios and test cases.
• Perform functional, integration, and User Acceptance Testing (UAT) support activities.
• Validate system functionality against business requirements.
• Support go-live and post-implementation activities.

Collaboration & Project Support

• Partner with Project Managers, Developers, Architects, and End Users throughout the SDLC.
• Participate in PMO meetings and adhere to PMO methodologies and standards.
• Support Agile project delivery and related documentation.
• Perform additional project-related duties as assigned.

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Required Qualifications

• Minimum 7 years of Business Analysis experience.
• Extensive experience in business systems analysis, process modeling, and requirements management.
• Strong knowledge of SDLC methodologies and Agile practices.
• Experience creating:
  • Business Requirements Documents (BRDs)
  • Functional Requirements Specifications (FRS)
  • User Stories
  • Workflow Diagrams
  • Context Diagrams
  • Functional Decomposition Models
• Strong technical writing and documentation skills.
• Experience conducting functional and integration testing.
• Proficiency with:
  • Microsoft Word
  • Excel
  • PowerPoint
  • Visio
  • Microsoft Project
• Experience using SharePoint sites, libraries, lists, and groups.
• Strong communication, facilitation, presentation, analytical, and problem-solving skills.
• Ability to manage multiple priorities and workstreams.

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Preferred Qualifications

• Experience working within State Government environments.
• Healthcare or Public Health sector experience.
• Experience supporting Healthcare Data Reporting Systems.
• Experience developing procurement documentation, including RFPs and evaluation criteria.
• Knowledge of PMI PMBOK principles and Business Analysis best practices.
• Understanding of application development, database design, and systems architecture.

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Skill MatrixSkillRequired/DesiredExperienceExtensive knowledge of Business Systems Analysis techniques and testing methodologiesRequired7 YearsBusiness Requirements Gathering and DocumentationRequired7 YearsDevelopment of Business Rules and Process FlowsRequired7 YearsBusiness Process Design, Definition, and Re-DesignRequired7 YearsBusiness Analysis Methodologies and Problem SolvingRequired7 YearsMicrosoft Office Suite (Word, Excel, PowerPoint, Visio)Required7 YearsMicrosoft ProjectRequired7 YearsExcellent Verbal and Written Communication SkillsRequiredStrong ExperienceProcurement Documentation (RFPs, Evaluation Criteria)Required5 YearsContext Diagrams and Functional DecompositionRequired5 YearsUser Stories and Acceptance Criteria DevelopmentRequired5 YearsRequirements Traceability Matrix (RTM)Required5 YearsFunctional, Integration, and UAT TestingRequired5 YearsSDLC MethodologiesRequired5 YearsAgile MethodologiesRequired5 YearsSharePoint Administration/User Experience (Sites, Lists, Libraries, Groups)Required5 YearsHealthcare Data Reporting Systems ExperienceRequired3 YearsHealthcare/Public Health Domain ExperienceHighly Desired3 YearsState Government ExperienceHighly DesiredAnyData Modernization / Data Governance InitiativesDesired3 YearsPMI PMBOK KnowledgeDesired3 YearsTechnical WritingRequired5 YearsGap Analysis and Business Process ImprovementRequired5 YearsAnalytical and Detail-Oriented SkillsRequiredStrong ExperienceLeadership and Team Building SkillsRequiredStrong Experience

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