Residential Market Development Executive

Expert Heating & Cooling is currently seeking a Residential Market Development Executive in Taylor, MI. If you are looking to join a fast-growing, dynamic organization that offers tremendous career growth potential, please submit your resume for immediate consideration!

Are you connected to the Detroit Metro community, whether you grew up here or live here now? Do you thrive on building relationships and creating opportunities? Are you marketing savvy and energized by social media, Google reviews, community events, and the many ways people connect today? If you are reading this thinking, “This sounds like me,” keep going. You do not need HVAC experience. We already have the technical expertise, workmanship, and mechanical knowledge covered. We will teach you our products and solutions. We’re looking for someone who truly understands people and community, and who knows how to create opportunities both face-to-face and through today’s marketing channels.

The Residential Market Development Executive is designed to build a scalable residential replacement business through both sales execution and community presence. This is an individual contributor role with meaningful opportunity for advancement.

Expert is already a trusted HVAC partner in Southeast Michigan with a strong reputation for quality and integrity. We are looking for the right person to expand our connection with the community through that expertise.

If you are relationship driven, marketing savvy, and community focused, let’s talk!

Essential Duties and Responsibilities:

• Develop and implement growth strategies aligned with company objectives
• Identify new market segments and expansion opportunities
• Drive customer acquisition and retention
• Identify and test new revenue channels
• Pursue marketing efforts that create consistent lead flow
• Perform consistent follow-up on both sold and unsold estimates to maximize customer satisfaction and close opportunities
• Actively engage in ongoing training, including in-house sessions, field training, and manufacturer-led programs
• Generate residential HVAC opportunities through relationships and outreach
• Meet one on one with homeowners to discuss comfort and high energy efficiency solutions
• Strengthen the presence of the business across the community
• Maintain compliance with all safety regulations, company policies, and industry standards

Skills and Qualifications:

• Proven and consistent success in a sales-driven role
• Ability to independently generate new business by developing leads through proactive outreach and relationship-building
• Familiar with social media and local visibility strategies
• Relationship-oriented and community-focused within Ann Arbor, MI
• Servant-Hearted and focused on helping others
• Possess a Hunter Mentality and comfortable seeking leads from scratch
• Ability to learn permitting, pricing, scheduling, and HVAC equipment
• Basic computer proficiency, Word, Outlook, Excel, and ability to manage CRM
• Possess a valid driver’s license and an acceptable motor vehicle record
• Ability to pass a pre-employment background check
• Ability to travel to and around the greater Detroit Metro area

Compensation & Benefits:

• We offer a performance-driven compensation package designed to reward results and support long-term growth
• Base salary commission bonus
• Uncapped commission on qualifying sales, including equipment replacements and upgrades
• Sales performance and customer satisfaction bonuses
• Company-provided vehicle
• Medical, Dental, and Vision coverage
• Employer-paid Life Insurance
• Voluntary Short- and Long-Term Disability
• Voluntary Accident and Critical Illness coverage
• Paid Holidays and PTO
• 401(k) with a generous employer match
• Retirement planning resources
• Supportive, people-first leadership team invested in your success