What are the responsibilities and job description for the Desktop Support position at Experis?
Our client, a government agency in the public sector, is seeking a Desktop Support to join their team. As a Desktop Support, you will be part of the IT Department supporting a dedicated team of professionals. The ideal candidate will have excellent communication skills, attention to detail, and a proactive approach to problem-solving, which will align successfully in the organization.
Job Title: Desktop Support
Location: Madison, WI - (Onsite)
Pay Range: $29 - $31 / hr.
What's the Job?
About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.
Experis® is a global leader in technology services and part of the ManpowerGroup® (NYSE: MAN) family of brands. We connect skilled technology professionals with meaningful opportunities where they can grow their careers, expand their expertise and make a real impact. Guided by the belief that it takes Human Ingenuity to unlock the true potential of technology, Experis helps people gain experience with leading organizations, build sought-after skills and take the next step toward a brighter future. Backed by ManpowerGroup's 75 years of workforce expertise and global reach across more than 70 countries and territories, Experis brings the scale, insight and opportunity to help people and businesses thrive. ManpowerGroup is consistently recognized for its commitment to inclusion, ethics and responsible business, including being named one of the World's Most Ethical Companies. Learn more at Experis.com.
Job Title: Desktop Support
Location: Madison, WI - (Onsite)
Pay Range: $29 - $31 / hr.
What's the Job?
- Onboard and offboard government employee devices, including mobile devices and iPads
- Assist with deploying, configuring, and retiring nearly 2,000 devices over the next 12 months
- Maintain accurate inventory records and perform device audits
- Support software migration efforts, including moving ticketing systems from Cherwell to Ivanti
- Provide exceptional customer service and technical support during conferences and team events
- 3-5 years of experience with Microsoft Office applications
- 2 years of experience maintaining, updating, and deploying Apple products and iOS devices
- 2 years of experience with Mobile Device Management tools such as Workspace ONE or AirWatch
- Experience in a customer-facing IT support role
- Ability to work onsite five days a week with occasional travel within the state
About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.
Experis® is a global leader in technology services and part of the ManpowerGroup® (NYSE: MAN) family of brands. We connect skilled technology professionals with meaningful opportunities where they can grow their careers, expand their expertise and make a real impact. Guided by the belief that it takes Human Ingenuity to unlock the true potential of technology, Experis helps people gain experience with leading organizations, build sought-after skills and take the next step toward a brighter future. Backed by ManpowerGroup's 75 years of workforce expertise and global reach across more than 70 countries and territories, Experis brings the scale, insight and opportunity to help people and businesses thrive. ManpowerGroup is consistently recognized for its commitment to inclusion, ethics and responsible business, including being named one of the World's Most Ethical Companies. Learn more at Experis.com.
Salary : $29 - $31