What are the responsibilities and job description for the Front Desk Receptionist at Oral Surgery Office position at Expedition Oral Surgery?
Job Summary
We are seeking a highly organized, friendly, and detail-oriented Front Desk Receptionist to serve as the first point of contact for our patients. This role is essential in creating a welcoming environment while ensuring smooth daily operations of the practice. You will manage appointment scheduling, verify insurance coverage and manage patient care. This role offers an exciting opportunity to be part of a dedicated team committed to delivering outstanding patient care in a fast-paced environment.
Duties
- Greet patients warmly and professionally, ensuring a positive first impression.
- Schedule appointments efficiently using dental and medical scheduling software OMSVision
- Verify insurance benefits and perform insurance verification.
- Collect and process patient payments, including dental/medical collections and billing procedures.
- Maintain accurate and up-to-date medical records, ensuring compliance with HIPAA regulations.
- Review documentation for accuracy, including CPT coding, ICD-9/10 coding, and care plans.
- Answer multi-line phone systems with excellent phone etiquette, directing calls appropriately and managing patient inquiries.
- Assist with intake procedures, including collecting patient information and updating electronic health records (EHR) systems.
- Support office management tasks such as filing, data entry, and maintaining office supplies.
- Collaborate with clinical staff to ensure seamless communication between front desk operations and treatment teams.
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k)
- Paid time off
Education:
- High school or equivalent (Required)
Location:
- Fort Worth, TX 76108 (Preferred)
Shift availability:
- Day Shift (Required)
Work Location: In person
Salary : $18 - $21