GDOT - Senior Dynatrace Engineer

Short Description:

Under limited supervision, coordinates, designs, implement and manage and maintain monitoring solutions for the organization including server and cloud services monitoring. Onboard/configure all applications into the Dynatrace monitoring tool for use.

Complete Description:

State Agency: Georgia Dept. of Transportation

While the intent may be a long-term tenure, this position is subject to annual budget restrictions. The initial contract is through the end of this fiscal year and is anticipated to be renewed July 1, 2026.

Job Summary:

Under limited supervision, coordinates, designs, and secures computer databases to store, track, and maintain a large volume of critical business information. Serves as highest advanced-level subject matter expert, providing authoritative guidance for professional staff. May also serve in a lead role.

• Monitoring &
  
  

Observability:

• Configure, maintain,
  
  

and optimize monitoring solutions using Dynatrace.

• Enable end-to-end
  
  

visibility across infrastructure, systems, and applications.

• Develop dashboards,
  
  

alerts, and health checks to ensure system health and reliability.

• Monitor service
  
  

performance and availability and set alert thresholds to minimize false

positives.

• Infrastructure Systems
  
  

Monitoring:

• Monitor Windows/Linux
  
  

servers, virtual environments, and cloud platforms (AWS, Azure, GCP).

• Support monitoring of
  
  

databases, middleware, and network components.

• Collaborate with
  
  

infrastructure and cloud teams to identify trends and capacity needs.

• Proactively identify
  
  

and resolve issues before they impact production.

• Application Monitoring:
• Use Dynatrace to
  
  

monitor application performance and transaction flows.

• Support synthetic
  
  

monitoring and real user monitoring.

• Work closely with
  
  

application teams to ensure comprehensive monitoring coverage.

• Assist in
  
  

troubleshooting performance issues at both the application and system

level.

• Incident Support:
• Participate in incident
  
  

response efforts related to performance and availability.

• Provide monitoring
  
  

insights during troubleshooting and root cause analysis.

• Identify and close
  
  

monitoring gaps.

• Continuous Improvement:
• Enhance monitoring
  
  

standards and documentation.

• Recommend improvements
  
  

to monitoring configurations and alert strategies.

• Support integration of
  
  

monitoring tools with IT Service Management (ITSM) platforms.

Requirements:

• Education: Bachelor's degree in information systems, Computer Science, or equivalent experience.
• Experience:
• 5 years in systems
  
  

engineering, infrastructure support, or monitoring roles.

• 5 years of hands-on
  
  

experience with Dynatrace or similar APM tools.

• Technical Skills:
• Knowledge of
  
  

Windows/Linux servers, virtualized environments (VMware), and cloud

platforms (AWS, Azure, GCP).

• Basic networking
  
  

understanding (DNS, TCP/IP, load balancing).

• Experience with
  
  

scripting or automation tools like PowerShell or Bash (preferred).

• Familiarity with
  
  

Kubernetes or container monitoring.

• Experience with ITIL
  
  

practices and regulated industries (e.g., healthcare, financial

services).

• Soft Skills:
• Strong troubleshooting
  
  

and analytical skills.

• Effective communication
  
  

and collaboration across teams.

• Detail-oriented with a
  
  

proactive mindset.