Technical Field QC Specialist

Overview:

Exodigo is the new gold standard for subsurface intelligence. Our revolutionary solutions combine multi-sensing technology, high-precision GPS, and advanced machine learning to deliver the most accurate underground maps in the world. With Exodigo, infrastructure owners can build smarter, faster, and more confidently — delivering capital projects on time, on budget, and without surprises.

Headquartered in Palo Alto and Tel Aviv, our team brings unparalleled experience in AI and signal processing from elite Israeli intelligence units and is backed by top industry partners.

With more than $200M raised to date, including a 96M Series B in July 2025, we are experiencing skyrocketing growth and redefining how the world builds.

Job Description:

We are seeking a Technical Field Quality Control Specialist to join our Global Supply Chain department. You will travel across the U.S. to Exodigo's warehouse and 3PL sites to perform equipment field tests and quality control for kits. This position will be the primary technical bridge between U.S. Logistics and the R&D/Supply Chain teams in Israel regarding technical issues —verifying kits to a serial-number level, documenting results in NetSuite in real time, coordinating shipments, driving clear escalations, and, when required, performing light manufacturing and local repairs under Supply Chain guidance. The role also includes field acceptance testing and lab-based troubleshooting/repairs to keep deployments on schedule.

Key Responsibilities

Warehouse-to-Warehouse Field QC

• Visit company and 3PL warehouses on a defined weekly plan; run incoming, pre-deployment, and post-return checks; commission/decommission kits; confirm "field-ready" status.

Pre-Deployment Quality Inspections

• Inspect technological products/kits prior to shipment per Exodigo standards and approved procedures.

Field Tests / Acceptance

• Execute field tests to validate performance and reliability; capture logs, photos, and replicable steps; publish findings.

U.S. Repair Lab Support

• Diagnose issues and perform light electronic/mechanical rework, module/board swaps, calibrations, and ATP per BOM/WI; verify fixes and return units to stock.
  • Technical Liaison
• Serve as the primary technical point of contact with R&D and Supply Chain (Israel); clarify specs/requirements/timelines and manage escalations through resolution.

RMA / Vendor & 3PL Repairs

• Collect defective units, classify failure modes, arrange temporary replacements, and shepherd repairs with approved vendors/3PL through return-to-stock, including post-repair verification.

Software/Firmware Currency

• Track required versions, install/configure updates, and confirm correct operation prior to release.

ERP/WMS Accuracy (NetSuite)

• Update serial-level status, inventory movements, and QC results in real time; partner with the ERP team to streamline workflows, forms, and traceability fields.

Documentation & Training

• Create/maintain SOPs, checklists, quick guides, and integration notes using Exodigo templates; coach warehouse staff on handling, ESD, and basic diagnostics.

Safety & Compliance

• Follow ESD, lithium-battery, and warehouse safety practices; maintain audit-ready sites.

Light Manufacturing & Local Repairs (as needed) under Supply Chain guidance

• Perform small-batch builds and rework for kits (e.g., cable/crimp/termination, labeling, minor mechanical assembly, module swaps), calibrations, and acceptance tests; implement ECO/ECR on affected units; manage materials/consumables/tooling; record as-built and component traceability in NetSuite.
• Perform on-site quality inspections using precision measuring instruments such as calipers, micrometers, vision inspection systems, and coordinate measuring machines to verify product dimensions and specifications.
• Conduct detailed quality audits in accordance with ISO 13485, ISO 9001, FDA regulations, and CGMP standards to ensure compliance across all manufacturing processes.
• Collect and analyze data related to product quality, process performance, and non-conformance issues to identify root causes and recommend corrective actions.
• Support calibration activities for measurement tools and equipment to maintain accuracy and reliability of inspection results.
• Collaborate with manufacturing teams to implement quality management systems (QMS) and improve overall quality assurance practices.
• Assist in the development and review of quality documentation, including inspection reports, audit findings, and compliance records.
• Participate in training sessions on HACCP principles, ISO standards, and QA/QC procedures to promote a culture of quality awareness throughout the organization.

Skills

• Proven experience with Calypso or similar trade management software is highly desirable.
• Strong understanding of ISO medical device quality management), ISO 9001 (quality management systems), FDA regulations, HACCP principles, CGMP practices, and quality audit procedures.
• Proficiency in using precision measuring instruments such as calipers, micrometers, vision inspection systems, and coordinate measuring machines for accurate data collection.
• Excellent analysis skills with the ability to interpret complex data sets and identify trends or deviations.
• Knowledge of quality control techniques including visual inspection systems and other advanced inspection tools.
• Ability to support manufacturing operations by ensuring adherence to strict quality standards while fostering continuous improvement initiatives.
• Effective communication skills for documenting findings clearly and collaborating with cross-functional teams on quality issues. Join us as a Technical Field QC Specialist to champion excellence in manufacturing quality Your dedication will help ensure our products meet rigorous industry standards while supporting innovation and operational efficiency. We value proactive problem-solvers committed to maintaining the highest levels of product integrity through meticulous inspection practices and regulatory compliance.

Requirements:

• Experience in technical field service, hardware QC/commissioning, or warehouse-based testing across multiple sites; exposure to 3PL is a plus. Background with GPR/EM/sensor systems is an advantage.
• Strong hands-on diagnostics and basic rework skills: multimeter/oscilloscope use, connector/cable testing, firmware flashing, and actionable defect reporting (logs, photos, steps to reproduce).
• Comfortable executing light manufacturing/repair to documented standards (BOM/WI/SOP); familiarity with NCR/RMA, ISO-style documentation, and IPC workmanship (e.g., IPC-A-610/620) is a plus.
• Working knowledge of ERP/WMS processes; NetSuite experience strongly preferred; familiarity with Jira/Confluence is helpful.
• Excellent written and verbal communication; effective collaboration across time zones with Israel.
• Ability to travel frequently (domestic ~60%) and occasionally internationally, and to work safely in warehouse environments.Ability to safely lift and handle typical field-kit components (up to ~50 lb).

Work Style & Schedule

• On-site role in the New York metro area with frequent domestic travel to designated warehouses and 3PL sites across the U.S., plus occasional international trips to support inspections/deployments.
• Occasional early/late calls to collaborate with R&D and Supply Chain teams in Israel.

Job Type: Full-time

Pay: $65, $80,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Work Location: In person

Salary : $80,000