Medical Assistant

Job Description: Certified Medical Assistant (CMA)

Position Summary

The Certified Medical Assistant (CMA) provides direct clinical and administrative support to physicians, nurses, and other healthcare professionals. The CMA ensures efficient patient flow, accurate documentation, and high-quality patient care while maintaining compliance with clinical, regulatory, and safety standards.

Key Responsibilities

Clinical Duties

• Prepare patients for examinations, procedures, and clinical trial visits.
• Record and update vital signs, medical histories, and medications.
• Perform basic clinical procedures: phlebotomy, injections, EKGs, specimen collection, point-of-care testing.
• Assist providers with examinations, minor procedures, and treatments.
• Administer medications and immunizations under provider supervision.
• Ensure proper handling, labeling, and processing of laboratory specimens.
• Support investigational product accountability (if in research setting).

Administrative Duties

• Schedule patient appointments and manage visit reminders.
• Maintain accurate and timely entry into electronic health records (EHR) or clinical trial management systems (CTMS).
• Process referrals, prior authorizations, and insurance documentation.
• Assist with regulatory and compliance documentation (HIPAA, OSHA, ICH-GCP for research).
• Manage inventory of medical and office supplies.

Patient Engagement

• Provide patient education on procedures, medications, and trial participation.
• Address patient inquiries and escalate clinical concerns to providers.
• Support patient recruitment and retention efforts in clinical trials.
• Ensure culturally sensitive and patient-centered communication.

Qualifications

• High school diploma or equivalent (required).
• Completion of an accredited Medical Assistant program.
• Current certification as a Certified Medical Assistant (CMA) through AAMA, AMT, NHA, or equivalent.
• Basic Life Support (BLS) certification (required).
• Phlebotomy skills (preferred in many settings).
• Prior experience in a clinical, outpatient, or research setting preferred.

Skills & Competencies

• Strong organizational and multitasking skills.
• Knowledge of medical terminology, EHR systems, and clinical workflows.
• Excellent communication and interpersonal skills.
• Ability to maintain confidentiality and comply with HIPAA regulations.
• Detail-oriented with strong documentation skills.
• Compassionate, patient-focused attitude.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift up to 25 lbs. occasionally.
• Manual dexterity for clinical procedures.

Performance Metrics / KPIs

• Patient throughput and scheduling efficiency.
• Accuracy of documentation and compliance with EHR/CTMS.
• Patient satisfaction scores.
• Timeliness of lab specimen processing and reporting.
• Compliance with HIPAA, OSHA, and GCP (if in research).

Pay: $20.00 - $26.00 per hour

Application Question(s):

• Do your compensation expectations align with our range of $20 to $26/hr

Experience:

• Medical Assistant: 1 year (Required)

Work Location: In person

Salary : $20 - $26