IT Support Engineer (Boston)

IT Support Engineer

Onsite - Boston, MA

6-Month Contract ( Extensions)

Join a global company where technology powers every part of the business. This hands-on role blends IT support, infrastructure management, and technology projects, supporting both onsite and remote users across multiple regions.

What Youll Do

• Deliver 1st and 2nd line support for desktops, laptops, printers, mobile devices, and software applications
• Troubleshoot hardware, software, network, and connectivity issues in a hybrid environment
• Configure and maintain endpoints using modern management tools like Intune or similar
• Support LAN/WAN, Wi-Fi, and cloud-connected devices
• Assist with rollouts, upgrades, and implementation of new IT systems
• Provide training and guidance to users on IT tools and best practices
• Identify opportunities to streamline processes and take ownership of small projects
  
  

What Were Looking For

• Experience in 1st/2nd line IT support in a corporate or global environment
• Comfortable supporting Windows, macOS, and mobile platforms
• Familiarity with modern endpoint management, cloud apps, and hybrid systems
• Strong troubleshooting skills across hardware, software, and networking
• Self-motivated, proactive, and able to work independently while collaborating with a team
  
  

If youre an adaptable IT professional who thrives in a varied, fast-paced environment and wants exposure to modern systems on a global scale, this is the role for you.