IT Systems Analyst II

Job Description

The IT Systems Analyst will support the implementation of a new document management solution for the Legal Team. This role will serve as a liaison between Legal, IT, and the external vendor to ensure alignment across stakeholders throughout the project lifecycle. Responsibilities include supporting requirements gathering, coordinating system setup and integration efforts with cross-functional IT teams, developing documentation, and leading QA and UAT activities to support a successful implementation.

KEY RESPONSIBILITIES:

• Collaborate with Legal stakeholders and the vendor to gather, define, and align business and technical requirements.
• Partner with internal IT teams to coordinate system setup, configuration, and integration activities.
• Develop test plans and test cases; perform QA testing; support user acceptance testing (UAT); track, document, and drive defect resolution.
• Create and maintain documentation such as requirements, process flows, integration specifications, and testing artifacts.
• Act as a primary contact for the vendor to facilitate communication, issue resolution, and review of deliverables.
• Support project planning and execution within an Agile environment; provide regular updates on progress, risks, and issues.
  
  

QUALIFICATIONS

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field.
• years of experience as an IT Systems Analyst.
• Experience with SaaS implementations and system integrations.
• Strong background in test management, QA, and documentation.
• Experience with document management systems or Legal/compliance technology solutions preferred.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to work effectively in a collaborative team environment.
• Proficiency with business process modeling and documentation tools.
• Familiarity with Agile methodologies and test management tools (, Azure DevOps, Jira).