What are the responsibilities and job description for the Account Manager position at Executive Scouting?
Account Manager – Memphis
Are you a proactive, results-driven professional who thrives in a fast-paced, performance-focused environment? You bring a strong mix of initiative, precision, and accountability to your work. You’re analytical yet adaptable — someone who confidently builds relationships while managing the details that drive execution. If you enjoy solving problems, pushing boundaries, and turning challenges into wins, this role could be a great fit.
This is an opportunity to join a fast-growing logistics and supply chain organization where you won’t be just a number. You’ll be part of a tight-knit, high-performing team with clear goals, mentorship, and real opportunities for advancement. Initiative is rewarded, wins are celebrated, and people are truly invested in. With competitive pay, full benefits, and a culture that values ownership and hustle, this is a place to build a career — not just a job.
Role Overview
As an Account Manager, your mission is to manage and grow customer accounts, drive profitability, and deliver an exceptional client experience.
Key Responsibilities:
- Build and transfer shipments into the TMS accurately and efficiently
- Serve as the primary point of contact for customers as a trusted consultant, advocate, and problem solver
- Proactively communicate with customers to provide updates, anticipate issues, and ensure high satisfaction
- Grow revenue within assigned accounts by identifying and developing new business opportunities
- Identify key decision-makers within customer organizations to uncover opportunities, influence freight award decisions, and strengthen long-term partnerships
- Collaborate with Sales and Operations teams to evaluate pricing and improve gross margin (target: 20% )
- Assist with bids and rate setting to win and retain profitable freight
- Maintain accurate data and documentation within internal systems to ensure smooth execution and accountability
- Participate in weekly team meetings and contribute to overall team success
Requirements:
- Excellent written and verbal communication skills
- 1–5 years of experience in 3PL or transportation brokerage
- Bachelor’s degree in business, logistics, or a related field
- Preferred experience in direct sales or deadline-driven environments
- Strong sense of urgency and accountability
Skills & Expertise:
- Motivated by performance-based compensation and earning potential
- Strong relationship-building and client management skills
- Confident negotiator with a high sense of urgency
- Detail-oriented with the ability to multitask in a fast-moving environment
- Team-oriented with a continuous improvement mindset