Bilingual Front Desk/Admin

ExecuSource has partnered with a nationally recognized Orthopedic Sports Medicine group and we are assisting them on a search for a Bilingual Patient Care Coordinator for their new office in Worcester, MA. This is a direct-hire/permanent opportunity and the clinic is slated to open within the next 30-60 days.

Duties And Responsibilities

• Welcome patients and visitors by greeting them in person or on the telephone; answering or referring inquiries
• Maintain patient accounts by obtaining, recording, and updating demographic and financial information
• Schedule patient appointments at the end of the visit
• Maintain open communication with pre-cert team regarding orders for daily patients
• Tracking and follow-up with patient cancellations and no shows
• Following up on outpatient referrals and surgical referrals
  
  

Qualifications:

• Excellent communication skills with the ability to communicate effectively with the patient, medical staff, insurance companies and others
• Caring demeanor
• Clinical knowledge and familiarity with medical terminology
• Working knowledge of computers, fax, copiers and other technology
• Strong knowledge and understanding of EMR software
• Prior medical receptionist experience
• Strong administrative skills, with attention to detail
• Bilingual (English/Spanish) required
  
  

Education/Experience:

• High School Diploma or GED required
• 1 year medical front desk experience
• Customer service background
  
  

Pay: Competitive to the market

Hours: Monday-Friday, 8a-5p

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