Community Clinical Consultant - Charlotte

Overview

The Community Clinical Consultant ("CCC") serves as a trusted connector between under-served communities, healthcare stakeholders, and the Company's clients—advancing the mission to forge meaningful, human-centered connections that improve health outcomes and equity.

This role is responsible for building and sustaining trusted relationships within diverse communities, translating complex clinical and health information into culturally relevant insights, and activating community-based programs that increase awareness, trust, and participation in healthcare and clinical research.

CCCs operate at the intersection of community engagement, health education, and strategic consulting. In addition to executing programs, they bring forward community insights that inform strategy, shape client engagement, and strengthen the Company’s differentiated approach to health equity.

Responsibilities

Community Engagement & Relationship Building

• Build, cultivate, and sustain trusted relationships with community leaders, clinicians, organizations, influencers, and other key partners (“Trustmakers”) within assigned territories
• Expand and strengthen the Company’s community network to ensure diverse and representative engagement across priority populations
• Maintain long-term relationships that support continuity, trust, and sustained community impact

Program Execution & Delivery

• Plan and execute community-based initiatives that align with client objectives and community needs
• Lead multiple concurrent projects, ensuring delivery against timelines, quality expectations, and defined outcomes
• Partner closely with internal project managers to align on strategy, program design, presentations, and reporting
• Proactively identify risks and address challenges to ensure successful program execution

Strategic Insight & Consulting Contribution

• Serve as a subject-matter resource on assigned communities, bringing forward insights that inform program design and client strategy
• Translate community perspectives into actionable recommendations that enhance engagement, relevance, and impact
• Identify opportunities for innovative partnerships, non-traditional approaches, and sustainable engagement models
• Contribute to the evolution of the Company’s community engagement strategies and best practices

Measurement, Reporting & Operational Excellence

• Participate in data collection, measurement, and reporting to demonstrate program impact and effectiveness
• Track progress against defined qualitative and quantitative metrics
• Maintain high standards of organization and documentation to support program delivery and team coordination

Representation & Thought Leadership

• Represent the Company and its clients as a credible and trusted presence within assigned communities
• Deliver clear, engaging, and culturally responsive presentations to a wide range of audiences
• Facilitate discussions, workshops, and community engagements that foster trust and meaningful dialogue
• Support cross-project collaboration and provide coverage as needed to ensure team success

Qualifications

Qualifications

• 3–5 years of experience managing community-based, public health, or healthcare-related projects
• Demonstrated experience working with under-served and underrepresented populations
• Bachelor’s degree required; MPH or other relevant advanced degree preferred
• Must be eligible to work in the U.S. without sponsorship

Additional Experience / Position Requirements

• Strong interest in healthcare, public health, and health equity
• Self-starter with the ability to work independently in a dynamic, field-based environment
• High attention to detail and strong sense of accountability
• Ability to travel up to 40%

Additional Skills & Attributes

• Strong verbal and written communication skills, including presentation and facilitation
• Demonstrated ability to build authentic relationships and establish trust across diverse communities
• Analytical mindset with the ability to gather, interpret, and apply insights
• Strong organizational skills with the ability to manage multiple priorities
• Ability to operate both collaboratively and independently
• Adaptability in a fast-paced, evolving environment
• Proficiency in Microsoft Office (PowerPoint, Excel, Word); experience with social media engagement a plus