What are the responsibilities and job description for the Front of House Key Team Member position at Exchange?
ABOUT PRIME HOSPITALITY GROUP
If you’re interested in joining a hospitality team committed
to excellence and hungry to grow, with a desire to win and an unwavering
commitment to its staff and patrons, look no further. Prime Hospitality Group
(PHG) is a growing family of carefully curated brands throughout the Midwest
and beyond. PHG’s known and iconic brands include:
- RUTH’S CHRIS STEAK HOUSE
- BIN 23 BISTRO
- EXCHANGE WHISKEY BAR
Remember that although the meal is always amazing, it’s the
experience you go back for! With this thought
in mind, Prime Hospitality Group adheres to 5 Core Values:
- Demand Excellence
- Passion for Hospitality
- Desire to Win
- Unwavering Commitment
- Hunger to Grow
BENEFITS
Benefits available to employees who work an average of 25 hours per week.
- Competitive salary
- Bonus program
- Medical/Dental/Vision insurance
- 401k Contribution
- Vacation Time
- Store Discounts
- Relocation Assistance
In addition to advancement opportunities, team member perks include:
- Family style MEALS served while at work
- Paid time off for ALL employees for each hour worked
- Dining DISCOUNTS at Ruth's Chris Steak House restaurants
- Anniversary recognition program
JOB SUMMARY for Front of House Key Employee
Do you have experience in a fine dining and/or an upscale restaurant? Prime Hospitality Group is seeking a FOH Key to assist our Ruth's Chris Steak House management team. This role requires a drive for leadership, charisma, passion for hospitality, and close attention to detail.
JOB RESPONSIBILITIES for Front of House Key Employee
- The FOH Key will serve as a support to FOH staff, assisting in the resolution of any guest issues, complaints, or dissatisfaction and exercising good judgment and decision-making to quickly resolve the situation,
- Assist with manager opening and closing duties.
- Proactively communicate to the management team.
JOB REQUIREMENT for Front of House Key Employee
- Must have experience as a server, runner, or server assistant, preferable in an upscale fine dining restaurant.
- Must successfully complete restaurant training program and maintain a willingness to learn.
The Exchange is a stylish whiskey and craft cocktail bar stocked with hundreds of the best whiskeys from all over the world — with locations in South Bend, Indiana, and Mass. Ave, in the heart of Indianapolis.
Explore career opportunities with our team.