Breakfast Host

Hyatt Place is located in the heart of the famous historic Fort Worth Stockyards. The Breakfast Attendant assists with preparing food, cleans and restocks the kitchen, and serves food and beverage to guests in a timely fashion ensuring excellent guest service. The Breakfast Attendant also stocks food and maintains public area cleanliness.

Responsibilities:

* Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations. Know and live the mission and the White Lodging/brand basics. Understand the WL Way.

* Follow safe food handling practices.

* Check station prior to opening for cleanliness of work area.

* Complete all necessary set up, side work and closing duties as assigned.

* Take temperature of buffet food and log temperatures throughout shift.

* Always answer the telephone in three rings with a smile and answer questions accordingly or transfer as needed.

* Perform food preparation and display the food as directed. Replenish everything during breakfast hours and/or evening social hour.

* Capable and willing to operate kitchen appliances and equipment properly (microwave, oven, dishwasher, etc.).

* Be able to operate the point-of-sale system/Micros system, when applicable. No voids or deletes without management’s written approval.

* Count bank at beginning and end of shifts, when applicable. Report all cash over/shorts to management.

* Comply with hotel and department accounting procedures. Make cash drops in accordance with proper cash handling procedures.

* Check food before serving it to guest to ascertain that appearance, temperature and portions are correct. Make sure that all plates and platters are garnished appropriately and according to use records. Consistently spot check food to ensure that food served meets quality standards.

* Deliver and serve order to guest in a prompt manner in accordance with SOP.

* Communicate properly and effectively with guests, associates and managers. Effectively respond to guest complaints. Inform management of any guest complaint or problem immediately.

* Clear dirty dishes, glasses and utensils, clean and reset tables.

Skills, Education & Other Requirements

• Lift, carry or otherwise move up to 25lbs. regularly.
• Lift, carry or otherwise move up to 50 lbs. occasionally with assistance.
• Follow proper moving and lifting procedures.
• Regularly required to stand; walk; reach; use hands to finger, handle, or feel; kneel; crouch; talk and hear; taste and smell.

Required Work Cards

• Identification that establishes identity
• Identification that establishes the right to work in the United States
• Possess or the ability to possess a Food Handlers Card

DISCLAIMER
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.