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Real Estate and Consumer Loan Processor

Exchange Bank
Santa Rosa, CA Full Time
POSTED ON 12/13/2025 CLOSED ON 1/11/2026

What are the responsibilities and job description for the Real Estate and Consumer Loan Processor position at Exchange Bank?

  • Prioritize daily workflow pertaining to loan fundings, rate locks, new loans, etc.
  • Ability to multi-task is crucial for this position.
  • Assemble new residential mortgage and consumer (including HELOC’s) loan files upon receipt of preliminary application information.
  • Input data and send welcome letters with all necessary regulatory disclosures to customer detailing additional due-diligence materials required by the Bank or Lender for submission.
  • Order and review all documentation, including credit reports, appraisals, preliminary title reports, and income documentation for accuracy and current date prior to submitting to underwriting.
  • Communicate with borrowers, loan agents and branch bank personnel regarding conditions and loan status.
  • Prepare revised LE/CD Disclosures when applicable for compliance purposes.
  • Upload and submit loans through the Lender’s various paperless systems.
  • Obtain and review all “prior to doc” and “prior to close” conditions stipulated by the lender.
  • Order loan documentation for approved loans through Loan Service Center Doc Team for portfolio loans or the Lenders for brokered out loans.
  • Request funds on brokered out loans.
  • Complete all required HMDA reporting information.
  • Prepare and organize loan packages for submission to underwriters and provide administrative support to loan officers and underwriters as needed.
  • Process Broker fee checks.
  • Complete Notice of Action Taken form for declined, withdrawn or cancelled loan applications.

Knowledge, Skills & Abilities

  • Knowledge of Encompass and Abrigo software applications, Fannie Mae Desktop Originator, Freddie Mac Desktop Underwriter, and other Web-based artificial intelligence approval applications.
  • Working knowledge of the various loan programs and guidelines for loans offered by the Bank and its wholesale lending sources.
  • Working knowledge of residential mortgage and construction lending loan processing principles and practices.
  • Skills operating a personal computer including word processing, spreadsheet and presentation software.
  • Basic mathematical calculation skills.

Minimum Requirements

High School Diploma or GED AND Two (2) years' experience in loan processing.

Physical Requirements

Office Worker: Ability to stand, bend, stoop, sit, walk, twist and turn. Ability to lift up to 15 pounds occasionally. Indoor office work environment with a majority of time sitting at a desk.

Compensation

The hiring range for this position is to $24.00 to $31.00 per hour. The compensation offered will fall within this range, commensurate with the candidate's applicable experience, education and skills.

Salary : $24 - $31

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