What are the responsibilities and job description for the Administrative Assistant position at Exceptional Logistics Inc.?
Administrative Office Assistant
Company: Exceptional Logistics Inc.
Industry: Last-Mile Delivery and Logistics
Employment Type: Full-time
Location: 123 Polymer Drive Davisville, WV 26142
Schedule: Monday-Friday (9am-5pm)
Position Summary
Exceptional Logistics Inc. is seeking a dependable and organized Administrative Office Assistant to support the daily operations of our last-mile delivery business. This position will provide administrative and clerical support to management, dispatch, drivers, and office staff involved in the delivery of Amazon packages.
The ideal candidate is detail-oriented, professional, comfortable working in a fast-paced environment, and able to manage multiple priorities while maintaining accurate records and clear communication.
Key Responsibilities
- Provide day-to-day administrative support for the office and operations team.
- Assist with driver check-in and check-out procedures.
- Maintain accurate records of driver attendance, schedules, routes, deliveries, and incidents.
- Prepare, organize, scan, file, and manage company documents and delivery-related paperwork.
- Enter and update information in company systems, spreadsheets, and software platforms.
- Answer phone calls, respond to emails, and communicate professionally with drivers, management, and business partners.
- Assist with daily dispatch and route coordination as needed.
- Track delivery issues, customer concerns, vehicle problems, and operational updates.
- Help monitor driver compliance with company policies and required documentation.
- Prepare reports, forms, schedules, and other operational materials.
- Support onboarding paperwork and administrative tasks for new employees.
- Maintain confidentiality of employee, customer, and company information.
- Order and maintain office supplies.
- Perform other administrative duties as assigned.
Qualifications
- High school diploma or equivalent required.
- Previous administrative, office, logistics, dispatch, or customer service experience preferred.
- Strong organizational and time-management skills.
- Excellent verbal and written communication abilities.
- Proficiency with Microsoft Office or Google Workspace, including email, word processing, and spreadsheets.
- Ability to learn and use company software and delivery-management systems.
- Strong attention to detail and accuracy.
- Ability to remain calm and professional in a fast-paced environment.
- Ability to prioritize tasks and meet deadlines.
- Reliable attendance and a strong work ethic.
- Valid driver’s license may be preferred or required, depending on job duties.
Physical and Work Requirements
- Ability to work at a desk and use a computer for extended periods.
- Ability to occasionally lift, move, or organize boxes, files, or office supplies weighing up to [insert weight] pounds.
- Ability to work flexible hours, including weekends or holidays, when business needs require.
- Ability to work effectively in an office and delivery-operations environment.
Compensation and Benefits
- Pay: $21.50 per hour
- Paid Time Off
- 401K Retirement
- Health Insurance
- Opportunities for growth and advancement
- Supportive and team-oriented work environment
Exceptional Logistics Inc. is an equal-opportunity employer. We are committed to providing a professional, respectful, and inclusive workplace.
Pay: $21.50 per hour
Expected hours: 32.0 – 40.0 per week
Work Location: In person
Salary : $22