What are the responsibilities and job description for the Front Office Coordinator position at Exceptional Home Care?
About Us
Exceptional Home Care provides compassionate, high-quality services to individuals with intellectual and developmental disabilities in residential community settings. Our mission is to create a safe, supportive, and person-centered environment while maintaining compliance with state regulations.
We are seeking a detail-oriented Office Coordinator to join our team and support both our administrative and program operations.
Position Summary
The Office Coordinator will serve as the first point of contact for our office, providing professional front-office support and coordinating recruitment, hiring, and orientation processes. This role is central to keeping the office organized and ensuring smooth communication between staff, applicants, and leadership.
Key Responsibilities
Front Office & Agency Communication
- Provide clerical support, including answering multi-line phone systems, managing front desk operations and greeting visitors.
- Maintain a professional and welcoming office environment.
- Monitor office supplies and coordinate ordering as needed.
- Facilitate communication between the agency to enhance workflow efficiency.
Recruitment & Hiring
- Draft and post job openings on really and other platforms.
- Screen resumes and forward qualified applicants to leadership.
- Schedule and complete interviews and maintain applicant communication.
- Strong social media skills required.
Onboarding & Orientation
- Collect pre-employment paperwork, clearances, and references.
- Schedule and support new hire orientation sessions.
- Maintain accurate employee records and personnel files.
- Assist with other human resources functions regarding onboarding new employees and managing payroll processes as needed.
Administrative Support
- Assist the administrative team with day-to-day office needs.
- Track due dates for staff training, credentials, and compliance documentation.
- Support the Compliance Coordinator in maintaining state regulatory standards.
- Coordinate and plan office events, meetings, and training sessions.
- Supervise and support office staff, fostering a collaborative work environment.
- Maintain organized filing systems for both physical and digital documents.
Qualifications
- High school diploma or equivalent (Associate’s or Bachelor’s degree preferred).
- Prior experience in office administration, human resources, or recruitment.
- Strong organizational and time-management skills.
- Excellent verbal and written communication abilities.
- Proficiency with Microsoft Office (Word, Excel, Outlook).
- Experience with really or similar hiring platforms.
- Ability to maintain confidentiality and handle sensitive information.
- Knowledge of PA 6400/6100 Regulations
Schedule & Compensation
- Competitive hourly wage based on experience.
- Benefits package available after probationary period.
- Full-time, Monday – Friday, 8:30 AM – 5:00 PM.
Why Join Us?
At Exceptional Home Care, we believe in teamwork, professional growth and making a difference in the lives of the individuals we serve. You'll be part of a supportive environment that values dedication, accountability and compassion.
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Benefits:
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $19 - $21