What are the responsibilities and job description for the Site Manager position at Excelsior Orthopaedics?
Job Summary
Manages the operation of a satellite location/facility within Excelsior Orthopaedics footprint. Responsible for the day-to-day and strategic functions of the site through a range of administrative, clinical, and managerial functions. This role is ultimately responsible to ensure all facets of our Core Values a present in every patient and team member interaction.
Job Duties
- Manage all staff reporting to the site; ensure performance expectations are met; deliver performance conversation as needed
- Participate and/or manage the staffing schedule to ensure proper staffing levels not only at your site but all sites
- Work closely with physicians and mid-levels to ensure the proper level of clinical and clerical support is provided
- Work closely with human resources to interview, select, and train new staff
- Handle site-wide communication professionally and timely
- Coordinate facilities issues with landlord or in-house facilities team, as appropriate
- Review processes regularly and recommend improvements/changes that enhance patient satisfaction levels and/or increase team member job satisfaction
- Handle patient advocacy issues on site and coordinate resolution with Manager of Patient Advocacy
- Handle coordination of other services for patients and/or staff, such as billing, IT, inventory
- Work as part of the Operations Team
- Handle special projects as assigned
Job Qualifications
- 3 years leadership experience in a clinical setting OR a clinical degree 5 years of leadership experience in a clinical setting
- BS degree in related field
- Proven demonstration of problem solving skills and techniques
- Proven effective communication across all levels of the organization
Salary : $80,000 - $140,000