Receptionist / Security – PRN

Facility: Acclaim Rehab and Nursing Center

Location: Jersey City, NJ

Schedule: PRN | 8:00 AM–8:00 PM and 8:00 PM–8:00 AM

Pay Rate: $16.00 per hour

Join Our Team!

Acclaim Rehab and Nursing Center is seeking a dependable and professional Receptionist / Security team member to provide a welcoming environment for residents, families, and visitors while supporting front desk operations and facility safety.

Key Responsibilities

• Answer incoming calls, determine the purpose of each call, and direct callers to the appropriate individual or department.
• Take and deliver messages or transfer callers to voicemail when personnel are unavailable.
• Provide accurate facility information, including directions, department contacts, and visiting procedures.
• Coordinate resident calls with the nursing unit when residents do not have access to a telephone.
• Operate the telephone and paging systems to locate staff and communicate requests.
• Greet visitors and direct them to the appropriate office, department, or resident room.
• Monitor visitor access, oversee the sign-in process, and ensure visitors follow facility policies.
• Monitor the front entrance for residents at risk of elopement and promptly notify nursing staff of concerns.
• Monitor the presence and location of sales representatives and vendors within the facility.
• Maintain current resident directories, room listings, department extensions, emergency contacts, and on-call staff information.
• Follow nursing guidance regarding residents who cannot receive calls and refer inquiries to the appropriate nurse.
• Communicate courteously with residents, families, staff, healthcare professionals, and vendors.
• Maintain resident confidentiality and adhere to all HIPAA requirements.
  
  
  

Qualifications

• Strong customer service, communication, and interpersonal skills.
• Ability to work cooperatively with others and assist team members as needed.
• Compassion and empathy toward residents and their families.
• Professional, respectful, and courteous demeanor, including during challenging situations.
• Dependability, personal integrity, and accountability for assigned duties and scheduled shifts.
• Strong attention to detail and the ability to remain alert while monitoring facility access.
• Initiative, sound judgment, and effective problem-solving skills.
• Availability to work PRN day and/or overnight shifts.
  
  
  

Apply today to help create a welcoming and safe environment for our residents, families, and staff!