What are the responsibilities and job description for the Talent Acquisition Specialist position at Excelon solutions?
Non-IT Recruiter – BPO / High-Volume Hiring
Client: Coforge
Location: South Charleston, WV
Work Model: Onsite
Employment Type: Contract-to-Hire
Pay Rate: $18–$20/hour on W2
Job Summary
Coforge is looking for a Non-IT Recruiter with strong experience in BPO, call center, customer service, and high-volume hiring. The ideal candidate will have strong knowledge of the Charleston/South Charleston, WV local talent market and hands-on experience conducting job fairs, walk-in drives, community hiring events, and local candidate sourcing.
The recruiter will be responsible for attracting, screening, interviewing, and coordinating the hiring of candidates for customer retention and other non-technical positions.
Key Responsibilities
- Manage end-to-end recruitment for BPO, customer service, customer retention, and other non-IT positions.
- Develop and execute local sourcing strategies to attract qualified candidates in the Charleston/South Charleston, WV area.
- Conduct high-volume recruiting and maintain a strong pipeline of qualified candidates.
- Source candidates through job boards, social media, referrals, community networks, local events, and other recruitment channels.
- Post job openings on career websites, social media platforms, and other relevant job portals.
- Review resumes and applications and conduct initial phone/video screening interviews.
- Coordinate interviews and maintain regular communication with candidates throughout the hiring process.
- Organize, host, and participate in local job fairs, hiring events, walk-in drives, and recruitment campaigns.
- Build relationships with local candidates and community organizations to support ongoing hiring needs.
- Partner with hiring managers and internal stakeholders to understand staffing requirements and recruitment priorities.
- Track recruitment metrics including time-to-fill, time-to-hire, candidate sources, interview activity, and hiring results.
- Promote the company’s employee value proposition, workplace culture, and career opportunities.
- Maintain accurate candidate information and recruitment activity in the ATS/recruitment system.
- Ensure recruiting activities comply with applicable employment laws and company policies.
- Identify recruitment challenges and recommend effective solutions to improve hiring results.
Required Qualifications
- Proven experience as a Non-IT Recruiter, BPO Recruiter, Staffing Recruiter, Talent Acquisition Specialist, or similar role.
- Hands-on experience with BPO, call center, contact center, customer service, or customer retention hiring.
- Experience with high-volume/mass hiring.
- Demonstrated experience organizing or participating in job fairs and local hiring events.
- Strong understanding of the Charleston/South Charleston, WV local candidate market.
- Experience using job boards, social media, ATS platforms, and other recruiting tools.
- Excellent verbal and written communication skills.
- Strong interpersonal and relationship-building skills.
- Ability to manage multiple openings and priorities in a fast-paced environment.
- Strong follow-up and candidate management skills.
- Knowledge of basic employment laws and recruitment best practices.
- High school diploma or equivalent required; additional education in Human Resources or a related field is a plus.
Preferred Experience
- Local recruiting experience within Charleston, South Charleston, Kanawha County, or surrounding West Virginia areas.
- Previous experience recruiting for BPO/contact-center operations.
- Experience conducting mass hiring campaigns and walk-in interviews.
- Established local candidate sourcing network and familiarity with community hiring resources.
Work Schedule
Onsite – South Charleston, WV
The selected candidate must be comfortable working onsite and conducting local recruiting activities, including job fairs and hiring events.
Pay: $17.00 - $18.00 per hour
Expected hours: 40.0 per week
Experience:
- BPO, call center, contact center: 4 years (Required)
- job fairs and local hiring events.: 4 years (Required)
- Non-IT Recruiter: 3 years (Required)
Work Location: On the road
Salary : $17 - $18