Optometry Benefits Verification Specialist

ExcelHealth Group is seeking a highly organized and detail-oriented Benefits Verification Specialist to join our team in an in-person capacity. This role is well suited for a healthcare administrative professional who understands the importance of accuracy, timely communication, and proactive follow-through in supporting a seamless patient experience.

What You’ll Do

•Verify patient eligibility, insurance benefits, plan details, and coverage requirements with accuracy and timeliness.

•Determine prior authorization, referral, and documentation requirements before services are scheduled or delivered.

•Communicate professionally with payers, patients, providers, and internal teams to clarify coverage, resolve questions, and prevent avoidable delays.

•Maintain thorough documentation of verification outcomes, authorization numbers, payer communications, and patient responsibility information within designated systems.

•Partner with billing, scheduling, and operations teams to support clean handoffs, reduce denials, and improve the overall patient access process.

•Monitor outstanding items, follow up consistently, and escalate complex issues as appropriate.

What We’re Looking For

•Previous experience in insurance verification, eligibility review, prior authorization, patient access, medical billing, credentialing, or healthcare administration is preferred.

•Exceptional attention to detail, organization, and ability to manage multiple priorities in a fast-paced environment.

•Proficiency with payer portals, electronic health records, practice management systems, spreadsheets, and related digital tools.

•Excellent verbal and written communication skills, with the ability to interact professionally by phone, email, and in person.

•A proactive, solution-oriented approach with strong follow-through and sound judgment.

•High school diploma or equivalent required; additional coursework or experience in healthcare administration is a plus.

Why Join ExcelHealth Group?

•Join a growing healthcare organization committed to improving access, coordination, and service quality.

•Work within a collaborative, professional team environment that values accuracy, accountability, and initiative.

•Contribute directly to patient access, provider workflows, and revenue-cycle performance.

•Develop valuable experience across healthcare operations, payer processes, and patient support functions.

•Be part of an in-person workplace that encourages communication, teamwork, and hands-on collaboration.

· Previous experience in insurance verification, eligibility review, prior authorization, patient access, medical billing, credentialing, or healthcare administration is preferred.

· Exceptional attention to detail, organization, and ability to manage multiple priorities in a fast-paced environment.

· Proficiency with payer portals, electronic health records, practice management systems, spreadsheets, and related digital tools.

· Excellent verbal and written communication skills, with the ability to interact professionally by phone, email, and in person.

· A proactive, solution-oriented approach with strong follow-through and sound judgment.

· High school diploma or equivalent required; additional coursework or experience in healthcare administration is a plus.

· Join a growing healthcare organization committed to improving access, coordination, and service quality.

· Work within a collaborative, professional team environment that values accuracy, accountability, and initiative.

· Contribute directly to patient access, provider workflows, and revenue-cycle performance.

· Develop valuable experience across healthcare operations, payer processes, and patient support functions.

· Be part of an in-person workplace that encourages communication, teamwork, and hands-on collaboration.

If you are a dependable, detail-focused professional who is ready to make a meaningful impact in healthcare operations, we invite you to apply. Join ExcelHealth Group as a Benefits Verification Specialist and help ensure patients, providers, and internal teams have the information they need to move forward with confidence.